Zainn Eid
Naples
Summary
Highly motivated and reliable individual with strong organizational skills and a solid work ethic. Known for good attendance and a consistent ability to manage multiple projects simultaneously, ensuring accuracy and meeting deadlines. Equally effective in both team and independent roles, with a reputation for contributing thoughtfully and efficiently.
Overview
8
8
years of professional experience
Work History
HR HRIS Specialist
NCH
03.2024 - Current
- Supported and maintained HR systems (HR/Payroll, applicant tracking, performance management, etc.).
- Tracked HR metrics and dashboards to improve data accuracy and operational efficiency.
- Implemented new technologies and recommended process and workflow improvements.
- Ensured data integrity across integrated HR systems and prepared regular HR reports.
- Responded to data requests and collaborated with HR and Payroll Audit teams on compliance and reporting.
HR Onboarding Specialist
NCH
05.2022 - 03.2024
- Welcoming employees to the NCH team and ensuring a smooth start into their new roles from onboarding to new employee orientation.
- Data entry for new and current employees. Creating accounts for new hires, transferring current employees, entering licenses and certifications, and processing name changes.
- Ensuring the completion of required documentation in a timely and compliant manner.
Lead Patient Service Representative
Proscan NCH Imaging
01.2019 - 05.2022
- Utilized customer service skills and detailed system knowledge to support office operations.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Assisted with training of new employees.
Sales Associate
Nordstrom
10.2017 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Health Administration
Florida Gulf Coast University
Fort Myers, FL05-2020
Skills
- Verbal and Written Communication
- Organized and Efficient
- Calm and Effective Under Pressure
- Comfort with Technology and Databases
- Resolving Problems
- Multi-tasking strength
- Positive and Adaptive Team Player
Timeline
HR HRIS Specialist
NCH
03.2024 - Current
HR Onboarding Specialist
NCH
05.2022 - 03.2024
Lead Patient Service Representative
Proscan NCH Imaging
01.2019 - 05.2022
Sales Associate
Nordstrom
10.2017 - 11.2018
Bachelor of Science - Health Administration
Florida Gulf Coast University
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