Zainn Eid
NCH
Naples,USA
8
years of professional experience
Highly motivated and reliable individual with strong organizational skills and a solid work ethic. Known for good attendance and a consistent ability to manage multiple projects simultaneously, ensuring accuracy and meeting deadlines. Equally effective in both team and independent roles, with a reputation for contributing thoughtfully and efficiently.
Work History
HR HRIS Specialist
1 Year 3 Months- Supported and maintained HR systems (HR/Payroll, applicant tracking, performance management, etc.).
- Tracked HR metrics and dashboards to improve data accuracy and operational efficiency.
- Implemented new technologies and recommended process and workflow improvements.
- Ensured data integrity across integrated HR systems and prepared regular HR reports.
- Responded to data requests and collaborated with HR and Payroll Audit teams on compliance and reporting.
HR Onboarding Specialist
1 Year 10 Months- Welcoming employees to the NCH team and ensuring a smooth start into their new roles from onboarding to new employee orientation.
- Data entry for new and current employees. Creating accounts for new hires, transferring current employees, entering licenses and certifications, and processing name changes.
- Ensuring the completion of required documentation in a timely and compliant manner.
Lead Patient Service Representative
3 Years 4 Months- Utilized customer service skills and detailed system knowledge to support office operations.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Assisted with training of new employees.
Sales Associate
1 Year 1 Month- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Master of Library And Information Science (MLIS)
Bachelor of Science - Health Administration
Skills
Comfort with Technology and Databases
Resolving Problems
Organized and Efficient
Multi-tasking strength
Data analysis
Calm and Effective Under Pressure
Positive and Adaptive Team Player
Timeline
HR HRIS Specialist
NCH
03.2024 - 06.2025Read More
HR Onboarding Specialist
NCH
05.2022 - 03.2024Read More
Lead Patient Service Representative
Proscan NCH Imaging
01.2019 - 05.2022Read More
Sales Associate
Nordstrom
10.2017 - 11.2018Read More
Florida Gulf Coast University
Bachelor of Science from Health Administration
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University of South Florida
Master of Library And Information Science (MLIS)
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