Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Zaira Hernandez Loeza

Las Vegas,NV

Summary

Reliable Warehouse Fulfillment Associate highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.

Overview

3
3
years of professional experience

Work History

Front Desk Associate

Planet Fitness
05.2021 - 12.2021
  • Greeted guests and helped with sign-ups for memberships
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Input computer data of each member and made cancellations to whomever made the request.

Usher

BEST Crowd Management
03.2022 - 09.2022
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
  • Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.

Usher

S.A.F.E. Management
03.2022 - 09.2022
  • Assisted in event preparations, ensuring efficient operations during performances or special events.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.

Warehouse Fulfillment Associate

Amazon
09.2022 - Current
  • Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Participated in ASC
  • Kept work areas neat, clean and free from debris.

Education

High School Diploma -

Las Vegas High School
05.2019

Skills

  • Company policies and procedures
  • Teamwork and Collaboration
  • Administrative skills
  • Listening skills
  • Fluent in English and Spanish
  • Multi-tasking
  • Attention to Detail
  • Time Management
  • Decision-Making
  • Safety Procedures

Accomplishments

  • Supervised team of 15 staff members.
  • Worked as a Process Guide for 6 months

References

Valente Fonseca, Manager, Planet fitness (702)619-3901

Timeline

Warehouse Fulfillment Associate

Amazon
09.2022 - Current

Usher

BEST Crowd Management
03.2022 - 09.2022

Usher

S.A.F.E. Management
03.2022 - 09.2022

Front Desk Associate

Planet Fitness
05.2021 - 12.2021

High School Diploma -

Las Vegas High School
Zaira Hernandez Loeza