Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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ZAIRILU CASTILLO

Pembroke Pines,FL

Summary

Professional, experienced Certified Medical Assistant, currently at Cardiovascular Specialists of South Florida. Previously at Family Medical Center of Hollywood.

I excelled in the following areas: patient care, clinical and administrative duties, and teamwork in a fast-paced environment.

Adaptability, coupled with a commitment to professionalism and ethics result in an optimized patient experience and streamlined care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

Cardiovascular Specialis of South Florida
09.2019 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Work with Nuclear Tech doing Stress Tests.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Knowledgeable with E-clinicls EHR.

Medical Assistant

Family Medical Center of Hollywood
08.2010 - 09.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Safeguarded patient privacy rights by consistently following HIPAA regulations in all tasks involving personal health information management or data exchange between parties involved in their care process.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Facilitated smooth front-office operations by handling incoming phone calls, addressing inquiries, and directing callers to appropriate staff members when necessary.
  • Efficient in Phlebotomy.

Education

Vocational - Medical Assistant

Florida Career College
Pembroke Pines, FL
06-2010

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Phlebotomy
  • Reliable team player
  • CPR
  • Phlebotomy techniques
  • Professionalism and ethics
  • Medical records management
  • Nuclear and Non-Nuclear Stress Testing

Accomplishments

  • Recognized for outstanding dedication to patient care.

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
  • OSHA Certified

Languages

Spanish
Full Professional

Timeline

Medical Assistant

Cardiovascular Specialis of South Florida
09.2019 - Current

Medical Assistant

Family Medical Center of Hollywood
08.2010 - 09.2019

Vocational - Medical Assistant

Florida Career College
ZAIRILU CASTILLO