Zak Turner
Texas Roadhouse
ATHENS,GA
4
years of professional experience
Proactive customer service professional skilled in problem-solving and team collaboration. Enhanced shopping experiences through effective communication and product selection, while consistently maintaining high satisfaction levels in a fast-paced working environment.
Work History
Server Assistant
1 Year 1 Month- Assisted servers in delivering food and beverages to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring a pleasant environment for guests.
- Supported inventory management by organizing supplies and restocking as needed.
- Collaborated with team members to streamline service flow during peak hours.
Customer Service Clerk
2 Years 7 Months- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Processed transactions accurately using POS systems, ensuring efficient checkout operations.
- Resolved customer complaints promptly, maintaining high satisfaction levels and loyalty.
- Collaborated with team members to optimize store layout for improved product visibility.
Education
Bachelor of Science - Biology
- Currently Enrolled in 15 Credit Hours this Semester.
High School Diploma
- Honor Roll All 8 Semesters (Aug 2022- May 2026)
- Completed AP course in Biology, Chemistry, Calculus, Literature, Precalculus, and Psychology
- Relevant Coursework: Hospitality & Marketing
- 4.0 GPA
- Ranked in Top 5% of class
- 2025, 2026 Elected Captain of Lacrosse
- EPHS DECA Vice President
Skills
Customer service excellence
Quality assurance
Product knowledge
Guest relations
Timeline
Server Assistant
Texas Roadhouse
07.2025 - 08.2026Read More
Customer Service Clerk
Publix Supermarkets, INC
12.2022 - 07.2025Read More
University of Georgia
Bachelor of Science from Biology
Read More
East Paulding High School
High School Diploma
Read More