Zakaria Abdulmajeed
Centreville,Virginia
Summary
Proven leader with extensive experience at Tony's Ny Pizza In Fair Lakes, adept in team development and quality assurance. Excelled in elevating customer satisfaction and streamlining operations, fostering a culture of excellence. Skilled in equipment troubleshooting, I spearheaded initiatives that significantly enhanced competitive market positioning, mentoring a dynamic team of 15+ to achieve and surpass set goals.
Overview
3
3
years of professional experience
Work History
Shift Manager
Tony's Ny Pizza In Fair Lakes
05.2021 - Current
- Managed day-to-day operations, ensuring high levels of customer service and satisfaction.
- Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships.
- Assign tasks to associates to fit their skill level and maximize team performance.
- Performed weekly inventory audits to ensure accuracy of stock levels, pricing, and product placement.
- Actively participated in meetings with senior management teams; offered constructive ideas for process improvements.
- Recruited, trained and supervised a team of 15+ employees in the sales department.
- Analyzed competitive market trends to identify opportunities for growth within the organization.
Education
No Degree -
George Mason University
Fairfax, VA06.2026
High School Diploma -
Centreville High School
Clifton, VA06.2022
Skills
- Team Development
- Equipment Troubleshooting
- Quality Assurance
- Schedule oversight
- Sales Strategy
- Workflow Coordination
- Operations Management
Languages
Spanish
Limited Working
Timeline
Shift Manager
Tony's Ny Pizza In Fair Lakes
05.2021 - Current
No Degree -
George Mason University
High School Diploma -
Centreville High School
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