Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Professional Driver
Werner Enterprises
10.2022 - Current
Improved customer satisfaction by providing timely and efficient transportation services.
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Kept completely clean driving record with no reportable incidents.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Mobile Sales Associate
Hi-Tek Communications Inc
12.2016 - 08.2022
Greeted customers with a friendly smile and offered help with a variety of wireless issues
Provided customers with information about current store promotions, sales, and special events to assist them in making purchasing decisions
Increased customer satisfaction by resolving Mobile devices issues
Maintained organized, presentable merchandise to drive continuous sales
Upsold customers on accessories and warranty programs by carefully explaining the benefits
Used RT POS to check the inventory of the store to see if the requested items were available for purchase
Cashier
Chevron Tampa
06.2012 - 10.2016
Checked customer prices and processed sales by scanning barcodes
Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
Checked credit cards, gave change, and collected and processed over $5,000 in cash payments
Answered questions about store policies and concerns to support positive customer experiences
Inventory and ordering are done on a monthly basis
Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales
Was in charge of preparing daily reports and bank deposits
Use office equipment such as photocopiers, scanners, and computers
Education
Commercial Driver - Transportation
Roadmaster Driving School
Apopka, FL
09.2022
Bachelor of Arts - Prelaw Studies
Université Hassan II de Casablanca
Casablanca
01.2010
High School Diploma -
Lycée Alwaha
Casablanca
01.2007
Skills
Operational improvement
Product line knowledge
Project organization
Communications
Relationship development
Payment processing
Customer interaction
Problem resolution
Sales goal setting
Certification
Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
Timeline
Professional Driver
Werner Enterprises
10.2022 - Current
Mobile Sales Associate
Hi-Tek Communications Inc
12.2016 - 08.2022
Cashier
Chevron Tampa
06.2012 - 10.2016
Bachelor of Arts - Prelaw Studies
Université Hassan II de Casablanca
High School Diploma -
Lycée Alwaha
Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
Commercial Driver - Transportation
Roadmaster Driving School
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