Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zakaria Berrado

Sacramento,CA

Summary

Having a plethora of years of experience in customer service, fine dining, and sales, it is easy to understand how the human psyche works, and know how to engage with customers while making sure their needs are met.

Overview

14
14
years of professional experience

Work History

Uber Driver

Uber And Lyft
09.2021 - 03.2024
  • Improved customer satisfaction by providing prompt and professional service.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from over 3000 passengers due to exceptional service quality.

Energy Consultant

Infinity Energy
09.2014 - 11.2019
  • Assisted clients in navigating lowering their electric bills by securing government incentives, tax credits, and rebates to offset cost of energy efficiency improvements.
  • Negotiated favorable contracts with utility providers, securing cost savings for clients.
  • Saved over 100 clients tens of thousands of dollars by implementing energy-efficient solutions to costly problems.

Server

Marrakech Restaurant
08.2010 - 01.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported needs of 8 person wait staff who attended to specific needs of countless customers daily for Moroccan restaurant with social relevancy and intentionality.

Education

Associate of Arts - Business Administration

Sierra College
Rocklin, CA
03.2013

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational Awareness
  • Professional Communication
  • Exceptional customer service
  • Strong Work Ethic
  • Guest Engagement

Timeline

Uber Driver

Uber And Lyft
09.2021 - 03.2024

Energy Consultant

Infinity Energy
09.2014 - 11.2019

Server

Marrakech Restaurant
08.2010 - 01.2018

Associate of Arts - Business Administration

Sierra College
Zakaria Berrado