ZAKARIA SAEED
Woodhaven,USA
Summary
Versatile and results-driven Product Manager with 10+ years of experience leading the design, development, and implementation of enterprise software solutions across multiple domains. Highly proficient across the full SDLC, STLC, and defect management lifecycle, with deep expertise in Agile (Scrum/Kanban) and Waterfall delivery models. Recognized for consistently producing high-quality deliverables that meet or exceed scope, schedule, and budget targets. Adept at managing multimillion-dollar initiatives, aligning business objectives with technology solutions, and driving process improvements that reduce gaps and maximize ROI. An exceptional communicator skilled at partnering with senior executives, collaborating with cross-functional teams, managing product roadmaps, and delivering high-performing products.
Overview
11
11
years of professional experience
1
1
Certification
Work History
VP – COMPLIANCE – PRODUCT MANAGER/PRODUCT OWNER/UAT LEAD
JPMorgan Chase
Brooklyn, NY
07.2018 - 08.2025
- Managed the end-to-end design, implementation, and management of firm-wide application to capture Regulatory Engagements.
- Facilitated the implementation and delivery of Agile best practices and SCRUM ceremonies.
- Partnered with multiple Line of Businesses to review project roadmap, release updates, and funding/resource allocation.
- Facilitated weekly stakeholder meetings to gather business requirements, manage change requests, communicate release timelines, and define strategic approaches aligned with established standards.
- Designed wireframes process flows using Figma geared toward user-centered solutions.
- Acted as Information Owner and access gatekeeper, managing user access and entitlements across multiple enterprise applications.
- Utilized JIRA to create and manage User Stories and Epics, maintain and prioritize backlogs, and build dashboards to track progress.
- Responsible for creation of Burndown charts, Sprint Reports, and release planning within JIRA.
- Played an active role in all Agile ceremonies, including Daily Stand-Ups, Product Backlog Refinement, Sprint Planning, Sprint Review and Sprint Retrospective.
- Collaborated with development team to create interactive tableau dashboards, improving data and reporting capabilities used by business users.
- Managed Data Glossary and governance within Collibra.
- Conducted data quality analysis and issue management via Servicenow, reducing ticket volume issue rates as part of L1 support.
- Owned the end-to-end UAT lifecycle, from coordinating with the end user group to ascertain involvement, creation of UAT Plan, test case creations, test lab setup, and execution management.
- Led UAT triage calls, produced and distributed defect and execution reports to testers, feature teams, and leadership, and ensured timely remediation.
- Supported and integrated automation testing initiatives, aligning with overall test automation strategy and driving continuous improvement.
- Championed test automation best practices, identifying skill gaps and enabling teams to mature automation capabilities.
- Maintained and archived all critical project documentation, including UAT exit sign-offs, MVP release approvals, and production deployment records.
GLOBAL INVESTMENT BANKING - PRODUCT MANAGER/UAT LEAD
JPMorgan Chase
New York, NY
06.2016 - 07.2018
- Functioned as Product Manager, leading the design and implementation of CRM tool to capture firm-client relationships, support data retention, and new business initiative approach.
- Worked with stakeholders and SMEs to elicit requirements, define priorities, and recommend optimal design and solution approaches.
- Developed a comprehensive entitlements and access-control matrix to safeguard confidential and sensitive data.
- Authored and managed epics, user stories, and bugs in JIRA.
- Collaborated with Scrum Master and development teams to review all Issue types, prioritize work, define sprint scope, and support release planning.
- Performed JIRA hygiene by reviewing and streamlining backlog.
- Produced and presented JIRA metrics and reports(burndown charts, sprint reports) to senior management to track team performance and release.
- Coordinated with QA teams to review sprint deliverables and confirm stories meet definition of done prior to sprint closure.
- Led Sprint Demos with senior leadership, stakeholders, and SMEs.
- Collaborated with the Data Lake team to establish API integrations enabling data feeds for Tableau reporting.
- Optimized SQL queries, improving application performance and data retrieval efficiency.
- Performed data validation and reconciliation, reducing data discrepancies and improving reporting accuracy.
- Managed UAT process, including UAT kick-off, daily triage, defect resolution, and exit sign-off.
SENIOR BUSINESS ANALYST
Cigna
Bloomfield, CT
07.2014 - 03.2016
- Partnered with Business Owners and Stakeholders to identify, analyze, and document business requirements.
- Defined use cases and produced comprehensive use case specification documents, facilitating stakeholder review and approval.
- Collaborated with Business Owners to create, maintain, and govern Business Requirement Documents(BRDs) throughout the project lifecycle.
- Provided ongoing guidance to Project Managers, Business Owners and development team to resolve open issues and define actionable remediation plans.
- Facilitated and led cross-functional workshops with Business Owners, development team, Quality Assurance team, and process controls teams to drive alignment and decision-making.
- Engaged with Business Owners and project sponsors to validate business requirements and secure formal sign-off prior to development.
- Worked with Quality Assurance team to define test strategies and develop detailed test cases.
- Participate in Regression, System, Smoke, and User Acceptance Testing to ensure solution quality and readiness for release.
- Facilitate defect review meetings during UAT period to review defects, identify severity, and determine priorities required before sign-off and deployment.
- Supported production release activities, validate code deployments and confirm user communications were executed as planned.
- Contributed to the development of training materials and facilitated user training sessions and application demonstrations to support adoption.
- Analyzed business requirements to enhance operational efficiency and drive strategic decision-making.
Education
Bachelor of Arts - Business
Stony Brook University
Stony Brook, NY05.2005
Skills
- MS PowerPoint, Excel, Project, Visio, Word
- Tableau, SQL, Salesforce
- Agile Scrum, Kanban, and Waterfall
- JIRA, LLM, AI/ML
- Servicenow, Figma, Collibra
- Hp-ALM, qTest
- Team leadership
- Critical thinking
- Decision-making
- Coaching and mentoring
- Client relationship building
- OKRs and kpis
Certification
- SCRUM MASTER and Agile SCRUM
- Agile Project Management
- Foundations of Project Management
- Project Initiation: Starting a Successful Project
- Project Planning: Putting it All Together
- Project Execution: Running the Project
- Applying Project Management in the Real World
QUALIFICATIONS & STRENGTHS
- Project Management
- Strategic Visions & Project Planning
- Process/Change Management
- Client Relations & Presentations
- IT Project Proficiencies
- Custom Software Development
- System Migrations/Integrations
- Enterprise-wide Implementations
- Value-Added Leadership
- Team Building & Mentoring
- Training Implementation
- Regulatory Strategy/Remediation
Timeline
VP – COMPLIANCE – PRODUCT MANAGER/PRODUCT OWNER/UAT LEAD
JPMorgan Chase
07.2018 - 08.2025
GLOBAL INVESTMENT BANKING - PRODUCT MANAGER/UAT LEAD
JPMorgan Chase
06.2016 - 07.2018
SENIOR BUSINESS ANALYST
Cigna
07.2014 - 03.2016
Bachelor of Arts - Business
Stony Brook University