Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zakariah Elyaman

Junior Cloud Engineer
Chicago,IL

Summary

Enthusiastic individual with experience in a array of different hospitality, and Customer relations based positions. Looking to build technical skills and develop relationships within the IT space.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Executive

Salesforce
12.2021 - 01.2023
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Executed successful sales strategies to convert leads into customers.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Managed sales cycle to maintain solid customer base.

Lead Server Trainer

Prima Italian Steakhouse
04.2021 - 12.2021
  • Trained new employees on service standards and menu items to improve onboarding processes for 4 restaurants owned by the same family in the Marion county area.
  • Resolved guest issues related to food quality, service times and incorrect orders.
  • Developed training program to improve menu knowledge of new hires.
  • Built extensive knowledge of menu items and wine pairings to drive sales.
  • Created and offered additional materials to enhance training.

Mobile Medical Assistant

Elyaman Medical Services
03.2020 - 04.2021
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Proficient use of Sales Force to create and update driving routes.

Contractor's Apprentice

Lee Builders LLC
02.2018 - 02.2020
  • Renovated and produced physical structures to meet timeline and budgetary constraints.
  • Visited job sites and reviewed renovation plans to ascertain projects.
  • Applied changes requested by designers, owners or inspectors to optimize work.
  • Adhered to budget, schedule and building codes to execute projects on time and maintain site safety.
  • Assisted in management of project funds by creating detailed inventory of parts and materials.
  • Managed scheduling to Improve resource allocation and control expenses.
  • Managed projects with large labor, equipment and material budgets.

Server Assistant

Ocean Prime
02.2017 - 02.2020
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation duties as needed.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleared dishes after courses for prompt table maintenance.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Provided exceptional service to high volume of daily customers.

Certified Nursing Assistant

Safer At Home
08.2015 - 09.2016
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Organized games and other activities to engage clients and offer mental stimulation.

Education

Associate of Science - Premedicine

Hillsborough Community College
Tampa, FL
05.2020

High School Diploma -

Zephyrhills High School Adult Education
Zephyrhills, FL
05.2015

Skills

  • Sales Techniques
  • Service prioritization
  • Quality control
  • Social Media Marketing
  • E-commerce
  • Point of Sale (POS) system operations
  • Medical billing
  • ERP Systems
  • Lead Generation
  • Prospecting and Cold Calling
  • Sales Expertise

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Created several e-commerce stores with the help of Shopify and Wordpress
  • Opened a jewelry E-commerce Etsy store.

Certification

  • Cloud Practitioner Certification
  • Scrum Master Certification

Timeline

Account Executive

Salesforce
12.2021 - 01.2023

Lead Server Trainer

Prima Italian Steakhouse
04.2021 - 12.2021

Mobile Medical Assistant

Elyaman Medical Services
03.2020 - 04.2021

Contractor's Apprentice

Lee Builders LLC
02.2018 - 02.2020

Server Assistant

Ocean Prime
02.2017 - 02.2020

Certified Nursing Assistant

Safer At Home
08.2015 - 09.2016

Associate of Science - Premedicine

Hillsborough Community College

High School Diploma -

Zephyrhills High School Adult Education

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Zakariah ElyamanJunior Cloud Engineer