Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zakariya Liban

Minneapolis,MN

Summary

Dynamic Sales Associate with a proven track record at Best Buy, excelling in customer engagement and sales expertise. Skilled in relationship building and problem-solving, adept at increasing transaction sizes through effective cross-selling. Demonstrates exceptional teamwork and collaboration, driving repeat business and achieving customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Best Buy
09.2020 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Spring Lake Park Senior High School
Spring Lake Park, MN

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Client Service
  • Sales expertise
  • Merchandising knowledge
  • Adapt to diverse groups
  • Negotiation Tactics
  • Goal-Driven

Languages

Somali
Full Professional

Timeline

Sales Associate

Best Buy
09.2020 - 11.2023

Spring Lake Park Senior High School

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Zakariya Liban