Zakayla Starling
Atlanta,GA
Summary
Enthusiastic college freshman at Fort Valley State University with a passion for social work and a drive to make a positive impact in the community. Currently pursuing a Master's degree in Social Work, I bring a strong academic foundation coupled with a genuine desire to address social issues and advocate for marginalized populations. Eager to leverage my education, compassion, and dedication to support individuals and families in need while gaining valuable hands-on experience in the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SOCIAL MEDIA & EVENT PLANNING MARKETING INTERN
Sodexo
Fort Valley , GA
01.2024 - Current
- During my internship at Sodexo in Marketing, I engaged in various tasks aimed at promoting the company's services or products. which includes market research, social media management, content creation, assisting with advertising campaigns, analyzing data, and supporting the marketing team in day-to-day activities. My role may involved collaborating with different departments to ensure marketing strategies align with business objectives and contribute to overall growth and brand awareness.
- Check the page I managed on Instagram @fvsudining
Cashier Team Lead
Dollar Tree Stores
Brookhaven , GA
12.2023 - Current
- As a Dollar Tree cashier lead, I supervised the cashier team, ensuring efficient checkout processes and excellent customer service. my responsibilities included managing cash registers, handling customer inquiries and concerns, training new cashiers, and maintaining a clean and organized checkout area. Additionally, I assisted with inventory management and restocking shelves to support store operations.
Team Leader
Madrag
Lawrenceville , GA
05.2023 - 08.2023
- As a Mad Rag team member, I contributed to the success of the store by assisting customers in finding the perfect clothing items and accessories. I provided excellent customer service, ensuring that every shopper had a positive experience. My responsibilities included restocking shelves, organizing merchandise displays, and processing transactions efficiently. My dedication to maintaining a tidy and inviting store environment helped create a welcoming atmosphere for customers. Overall, I played an essential role in delivering a satisfying shopping experience at Mad Rag.
Crew Trainer
Popeye's Restaurants
Stone Mountain , GA
05.2022 - 07.2023
- As a Crew Trainer at Popeyes, My primary role is to train new employees and ensure they understand their duties and responsibilities effectively. I demonstrated procedures, coached team members on customer service standards, food preparation, safety protocols, and overall operational excellence. Additionally, I might assisted with maintaining cleanliness standards, and fostering a positive work environment. My aim was to support the team in delivering high-quality service and delicious food to customers while upholding Popeyes' standards.
Team Member
Hardee's
Stone Mountain , GA
08.2021 - 02.2022
- As a team member at Hardee's, My primary responsibilities involve ensuring excellent customer service, preparing food orders efficiently and accurately, maintaining cleanliness and organization in the restaurant, and collaborating with my team to meet performance goals. I engaged in tasks like taking orders, operating cash registers, and adhering to food safety standards to provide a positive dining experience for customers.
Education
High School Diploma -
Stone Mountain High School
Stone Mountain, GA05.2023
Some College (No Degree) - Social Work
Fort Valley State University
Fort Valley, GASkills
- Cashiering
- Cash Handling
- Food Preparation
- Commercial Cleaning
- Social Media Management
- Food Handling
- Food Production
- Guest Services
- Organizational skills
- Communication skills
- Time management
- Team Work
- Food Safety
- Food Service
- Photography
- Meal Preparation
- Microsoft Word
- Restaurant Experience
- Serving Experience
- Email marketing (3 years)
- Event marketing
- Event planning
- Events management
- Campaign Tracking
- Content Creation
- Event Planning
- Social Media Digital Marketing
- Community Management
- Customer Engagement
- Display Setup
- Customer Needs Assessment
- Store Opening and Closing
- Stocking and Receiving
- Retail Store Operations
Certification
- Food Handler Certification
- Microsoft Word & Excel Certification
Accomplishments
- Straight A student from High school to college currently
- Received many awards during my high school track and field career
Awards
- Coaches Award, 05/01/22, Was presented this award for my demonstration of determination to strive for excellence, performance and commitment to the track team
- Captain Award, 05/01/23, Was presented this award for my demonstration of determination to strive for excellence, performance and commitment to the track team and being a great captain
Affiliations
- Track & Field athlete from 2017-Present
- Photography in High school
- Content Creator (@z4kayla)
Languages
English
Professional
References
References available upon request.
Additional Information
Track & Field - Pirate Track and Field, Epitome of Excellence T&F, Sapphire T&F, Fort Valley Wildcats Track and Field May 2017- May 2023 7th-12th grade College Freshman Year 2024, Dance, Step, and Cheer - DSSD Step Team September 2019- March 2022 9th-11th grade, Photographer, SMHS, 4555 Central Dr, Stone Mountain, GA, 30083, 10, 530, 05/01/22, 05/01/23, photographer for school paper and social media page (@smhsupdates)
Timeline
SOCIAL MEDIA & EVENT PLANNING MARKETING INTERN
Sodexo
01.2024 - Current
Cashier Team Lead
Dollar Tree Stores
12.2023 - Current
Team Leader
Madrag
05.2023 - 08.2023
Crew Trainer
Popeye's Restaurants
05.2022 - 07.2023
Team Member
Hardee's
08.2021 - 02.2022
High School Diploma -
Stone Mountain High School
Some College (No Degree) - Social Work
Fort Valley State University
- Food Handler Certification
- Microsoft Word & Excel Certification
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