Zakeeyah Biggs
San Diego,CA
Summary
Seeking a position in the hospitality industry where I can apply my expertise in creating welcoming and enjoyable experiences for guests, while contributing to a positive and collaborative team atmosphere.
Overview
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Banquet server
Coasterra
San Diego
11.2021 - Current
- Served food and beverages to guests, ensuring satisfaction and timely service
- Replenished buffet promptly to ensure offerings remained fresh and accessible
- Bussed tables efficiently to maintain cleanliness and readiness for next guests
- Set up event space; decor, chairs, tables, linens
- Dismantled event setup and cleared space
Server
Cannonball
San Diego
06.2019 - Current
- Taking proper steps of service to ensure every table is taken care of
- Utilized menu knowledge to meet diverse guest needs
- Present menu; Dual kitchens, suggesting cocktails,appetizers, main courses
- Maintained composure and efficiency in high-paced environment
- Handled payment processing to ensure accurate transactions
- Configured tip outs and assured accurate cash and credit card processing for checkout.
Server
Lowes cornando Bay resort
San Diego
07.2024 - 08.2025
- Greeted guests upon arrival to create a welcoming atmosphere and acknowledge occasion
- Presented menus to guests to guide their dining choices
- Recommended drink options to enhance guest satisfaction during their visit and appetizers to enhance guest experience
- Ensure food and drinks come out in a timely manner
- Ensure food and drinks come out in a timely manner
- Ensure proper plate presentation and garnish set up
- Ensure proper plate presentation and garnish setup
- Maintained clean and sanitary work areas and tables to meet health standards
- Processed customer payments accurately
Server
Red Lobster
Chula Vista
03.2013 - 06.2020
- Greet guests and acknowledge occasion
- Present menus
- Recommended drinks and appetizers based on guest preferences
- Recommended drinks and appetizers based on guest preferences
- Ensure food and drinks come out in a timely manner
- Ensure proper plate presentation and garnish set up
- Prepare salads, soups, and desserts
- Maintained clean and sanitary work areas and tables to meet health standards
- Processed customer payments at point of sale
Hostess
Chianti
San Diego
09.2012 - 03.2013
- Welcomed guests upon arrival at the restaurant
- Suggested popular menu items to enhance guest dining experience
- Recommend menu options
- Answered phone calls and made reservations to facilitate guest planning
Hostess
Islands
San Diego
09.2010 - 08.2011
- Welcome guests upon arrival at the restaurant.
- Seated guests at tables based on availability, optimizing dining flow.
- Displayed monthly promotional items to customers
- Cleared and cleaned tables after guests finished dining
Subway
San Diego
01.2010 - 08.2010
- Prep food for the day
- Take inventory
- Greet guest
- Take orders and prepare food
- Cashier
- Clean dining area
Education
Mesa Community College -
San Diego Mesa College
San Diego, CA 09.2011 - 05.2014
Clairemont high school -
Clairemont High School
San Diego, CA 09.2007 - 06.2010
Skills
- Customer service
- Communication skills
- Multitasking
- Time management
- Detail-oriented
- Well organized
- Team-oriented
- Adaptable
- Self-motivated
- Problem solving
Timeline
Server
Lowes cornando Bay resort
07.2024 - 08.2025
Banquet server
Coasterra
11.2021 - Current
Server
Cannonball
06.2019 - Current
Server
Red Lobster
03.2013 - 06.2020
Hostess
Chianti
09.2012 - 03.2013
Mesa Community College -
San Diego Mesa College
09.2011 - 05.2014
Hostess
Islands
09.2010 - 08.2011
Subway
01.2010 - 08.2010
Clairemont high school -
Clairemont High School
09.2007 - 06.2010