Zakira Warner
Philadelphia,PA
Summary
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathetic approaches to enhance client well-being. Knowledge of best practices in patient care ensures consistently high-quality service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Worker
365 Health Services
Philadelphia, PA
06.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Secuity Officer
Allied Universal Security Services
Philadelphia, PA
09.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Amazon Warehouse Associate (Seasonal)
Amazon
Norristown, PA
09.2023 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Direct Care Worker
Aveanna Healthcare
Philadelphia, PA
01.2023 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Cashier Team Lead
HipCityVeg
Ardmore, PA
08.2022 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Team Member
Chipotle Mexican Grill
Philadelphia, PA
12.2021 - 02.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
Primark
King of Prussia, PA
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Philadelphia Electrical & Technology Charter HS
Philadelphia, PA06-2023
Skills
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- CPR certified
Certification
- CPR/AED Certification
Timeline
Secuity Officer
Allied Universal Security Services
09.2024 - 01.2025
Amazon Warehouse Associate (Seasonal)
Amazon
09.2023 - 12.2023
Direct Care Worker
365 Health Services
06.2023 - Current
Direct Care Worker
Aveanna Healthcare
01.2023 - 06.2023
Cashier Team Lead
HipCityVeg
08.2022 - 05.2023
Team Member
Chipotle Mexican Grill
12.2021 - 02.2022
Sales Associate
Primark
06.2021 - 08.2021
High School Diploma -
Philadelphia Electrical & Technology Charter HS