Zakiya Lopes
Washington,DC
Summary
Qualified leader with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments. Results-driven professional with and Agile and empathetic approach to leadership with several years of experience in client-focused roles across real estate, financial services, and legal support. Demonstrates expertise in coaching individuals toward financial literacy and empowerment through tailored strategies, mindset development, and engaging educational content.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Real Estate Sales Agent
Samson Properties
Washington, DC
2012 - Current
- Founded KWIWDC, a real estate education brand and podcast, delivering financial literacy and mindset content to a growing community.
- Coached clients through major financial decisions including home buying, credit building, and budgeting for real estate investments.
- Created and led workshops and open houses focused on financial preparedness and long-term planning.
- Increased client base by 50% through strategic social media and educational outreach.
- Maintained $12M in annual real estate sales by building trust and guiding clients through complex financial transactions.
Concierge (Luxury Residential Properties)
BDS, LLC
Washington, DC
2020
- Supported residents with financial and logistical decisions related to leasing, repairs, and property management.
- Acted as a liaison between residents and service providers, ensuring smooth communication and satisfaction.
- Delivered exceptional guest services, addressing inquiries and resolving issues promptly.
- Coordinated reservations and managed scheduling for various events and accommodations.
Sales Executive
Hilton Grand Vacations
10.2017 - 10.2018
- Guided clients through high-value financial decisions related to vacation ownership and long-term investment.
- Led mindset-focused sales trainings that doubled team performance.
- Awarded “Rookie of the Year” for top commission-based sales.
- Cultivated strong client relationships through effective communication and personalized service strategies.
Procurement Specialist
Lockheed Martin Corporation
06.2010 - 07.2012
- Managed vendor contracts and procurement processes, ensuring cost-effective financial decisions.
- Created and analyzed departmental budgets, improving efficiency by 25%.
- Supported executive-level decision-making with detailed financial reporting and metrics.
District Managing Director / Marketing Manager
Aflac
11.2007 - 05.2010
- Coached and mentored a team of 20 insurance advisors on financial products, client communication, and mindset strategies.
- Developed training programs that increased advisor retention by 30%.
- Negotiated contracts and built long-term client relationships focused on financial wellness.
- Oversaw development and implementation of comprehensive training programs for leadership team.
Education
B.A. - Marketing
University of Maryland Global Campus
05-2026
Skills
- Financial Coaching & Mindset Development
- Budgeting, Credit Building, Debt Payoff, Real Estate Guidance
- Public Speaking & Workshop Facilitation
- Legal & Financial Documentation
- Property management & Sales negotiation
- Business development
- Marketing & Sales expertise
- Database management
- Proficient in Microsoft Office
- Project planning and development
- Schedule Management
- Stakeholder communications
- Customer relations specialist
Affiliations
Member, National Association of Legal Assistants (NALA)
Certification
- Google Data Analytics Pro
- CAPM-Expected April 2026
- Paralegal Certification, Paralegal Institute of Washington
- Licensed Realtor, Washington, DC
Timeline
Sales Executive
Hilton Grand Vacations
10.2017 - 10.2018
Procurement Specialist
Lockheed Martin Corporation
06.2010 - 07.2012
District Managing Director / Marketing Manager
Aflac
11.2007 - 05.2010
Real Estate Sales Agent
Samson Properties
2012 - Current
Concierge (Luxury Residential Properties)
BDS, LLC
2020
B.A. - Marketing
University of Maryland Global Campus
Additional Experience
- Legal Assistant
- NAACP Legal Defense Fund | Oct 2018 – Dec 2019
- Conducted legal research and managed sensitive documentation.
- Coordinated travel and logistics for national and international engagements.
- Legal Support Roles
- Various Law Firms | 1998 – 2007
- Held multiple administrative and legal support roles, developing strong organizational and communication skills.