Zakiyah King
Valley Stream, NY ,NY
Summary
Achieved top-tier patient satisfaction at Garden OBGYN by leveraging expertise in HIPAA compliance and exceptional customer service. Specialized in Perinatology, ensuring a safe, clean clinical environment, and streamlined patient scheduling processes, significantly enhancing clinic efficiency and patient care quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Garden OBGYN
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Specialized in Perinatology
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Front Desk Receptionist
CERTIFIED LUXARY MOTORS
01.2023 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Front Desk Receptionist
Waxing the City
11.2018 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
PHLEBOTOMY CERTIFICATION -
AUSTIN MEDICAL ASSISTANT TRAINING
Forest Hills, NY05.2024
High School Diploma -
SOUTH SIDE HIGH SCHOOL
Rockville Centre, NY06.2019
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Phlebotomy
Certification
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
Timeline
Medical Assistant
Garden OBGYN
06.2024 - Current
Front Desk Receptionist
CERTIFIED LUXARY MOTORS
01.2023 - 07.2024
Front Desk Receptionist
Waxing the City
11.2018 - 10.2020
PHLEBOTOMY CERTIFICATION -
AUSTIN MEDICAL ASSISTANT TRAINING
High School Diploma -
SOUTH SIDE HIGH SCHOOL
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