Zaley Haynes
Jackson
Summary
Driven individual with hands-on experience in retail and food service. Has strong multi-tasking and time management abilities, consistently delivering exceptional customer service and resolving inquiries promptly to maintain positive client relationships. Dedicated with a strong focus on problem resolution and customer satisfaction. Experienced in enhancing shopping experiences through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Journeys Shoe Store
Jackson
04.2025 - 08.2025
- Assisted customers in selecting footwear and accessories to enhance their shopping experience.
- Maintained store organization by arranging merchandise and ensuring displays were appealing.
- Operated point-of-sale systems for efficient transaction processing and cash handling.
- Trained new team members on store policies and customer service best practices.
- Resolved customer inquiries and concerns to ensure satisfaction during shopping visits.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
Waitress
Scoops and More
Lexington
03.2024 - 01.2025
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of dining area and serving stations at all times.
- Handled cash transactions and operated the register reliably.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service in a fast-paced ice cream shop.
Cashier
Save A Lot
Lexington
04.2023 - 10.2023
- Assisted customers with product inquiries and store navigation.
- Stocked shelves and organized merchandise for optimal display.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Lexington High School
Lexington, TN05-2025
Associate of Science -
Jackson State Community College
Jackson, TN05-2025
Skills
- Team collaboration
- Problem resolution
- Time management
- Task delegation
- Multi-tasking
- Service oriented
- Dependable and responsible
- Communication
- Flexible and adaptable
Accomplishments
- graduated Jackson State Community College Cum Laude
References
References available upon request.
Timeline
Sales Lead Keyholder
Journeys Shoe Store
04.2025 - 08.2025
Waitress
Scoops and More
03.2024 - 01.2025
Cashier
Save A Lot
04.2023 - 10.2023
High School Diploma -
Lexington High School
Associate of Science -
Jackson State Community College
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