Zalphonsine Francisco
Bloomfield
Summary
Dynamic operations supervisor at Rocky Mountain Chocolate Factory Inc. with expertise in operational analysis and team leadership. Proven track record in enhancing performance through effective employee training and conflict resolution. Skilled in machine operation and quality assurance, driving efficiency and fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
Rocky Mountain Chocolate Factory Inc.
Durango
05.2021 - Current
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Interpreted and explained work procedures and policies to brief staff.
- Operated the machines when needed.
- Trained employees to operate machines.
Education
GED -
Kicking Horse Job Corps.
Helena, MT04-2003
Skills
- Operational analysis
- Employee training
- Schedule management
- Machine operation
- Performance evaluation
- Quality assurance
- Team leadership
- Conflict resolution
- Equipment management
- Safety procedures
- Verbal and written communication
- Recruitment and hiring
- Coaching and mentoring
- Team development
Timeline
Supervisor of Operations
Rocky Mountain Chocolate Factory Inc.
05.2021 - Current
GED -
Kicking Horse Job Corps.