Zamara Tingle
Staten Island,NY
Summary
Entry Level CCMA skilled in patient history collection and effective communication with healthcare professionals. Proficient in EMR documentation and dedicated to quality patient care in remote settings. Strong attention to detail enhances patient flow and healthcare delivery. Experienced in patient advocacy and maintaining accurate medical records, with proven administrative capabilities.
Overview
4
4
years of professional experience
Work History
Certified Medical Assistant
RWJBH- Neurosurgery
Livingston, NJ
08.2024 - Current
- Scheduled patient appointments, surgeries, and advanced procedures; coordinated follow-ups and optimized provider workflows for timely patient care.
- Managed high-volume inbound and outbound patient calls, coordinated appointments, relayed clinical information, and documented interactions to ensure smooth patient flow.
- Accurately document patient encounters, phone calls, and care updates in Epic EMR, ensuring compliance and data.
- Processed prescriptions, assisted with insurance verification and prior authorizations, and supported billing workflows to maintain accurate patient records.
Certified Clinical Medical Assistant (Clinicals)
A+ Physical Therapy
Livingston, NJ
05.2025 - 06.2025
- Documented patient histories, vitals, and symptoms to facilitate accurate physician assessments.
- Prepared exam rooms and assisted in physical exams and therapeutic procedures for optimal patient comfort.
- Maintained sterile field and adhered to infection control standards, eliminating contamination risk.
- Scheduled appointments and updated electronic medical records, improving patient flow and reducing wait times.
- Verified insurance details and processed billing information, ensuring accurate claim submissions and minimizing delays.
- Coordinated communication among patients, therapists, and insurance providers, facilitating effective care and support.
Data Entry Specialist
Broadridge
Essex County, NJ
04.2022 - 08.2024
- Processed and verified 10,000+ financial records weekly, achieving 96% accuracy to support operational integrity.
- Monitored nightly processing queues to consistently meet productivity and quality benchmarks, ensuring seamless operations.
- Collaborated with quality assurance teams to identify and correct data discrepancies.
- Ensured compliance with data privacy standards and secured document handling protocols to protect sensitive information.
Education
Medical Assistant Training Program -
Stepful
New York, NY01.2025
High School Diploma -
Mountain View High School
Gwinnett, GA01.2016
Skills
- Patient scheduling and coordination
- Insurance verification and billing
- Epic EMR documentation
- Clinical support and compliance
- EMR systems proficiency
- Data entry accuracy
- Microsoft Office skills
- High-volume healthcare interactions
- Effective communication skills
- Rapport building
Certifications
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), 2025
- Certified Phlebotomy Technician, Phlebotomy Training Specialists, 2025
- CPR & AED Certification, American Heart Association, 2025
Core Competencies
Vital signs, Patient intake, Scheduling, Insurance verification, Billing support, EMR documentation, Accurate data entry, Proficient in Microsoft Office, Proficient in electronic medical record systems, Dependable, Punctual, Professional, Strong communication skills, Rapport-building skills, Experienced in high-volume patient and customer interactions
Languages
English
Native/ Bilingual
Spanish
Elementary
Timeline
Certified Clinical Medical Assistant (Clinicals)
A+ Physical Therapy
05.2025 - 06.2025
Certified Medical Assistant
RWJBH- Neurosurgery
08.2024 - Current
Data Entry Specialist
Broadridge
04.2022 - 08.2024
Medical Assistant Training Program -
Stepful
High School Diploma -
Mountain View High School