Zamaria Milton
Hammond,La
Summary
Dedicated and detail-oriented professional with over three years of experience in scheduling coordination and logistics management. Proven ability to streamline processes, enhance team efficiency, and ensure timely completion of tasks. Adept at managing multiple responsibilities in a fast-paced environment, with a strong focus on customer service and operational improvements. Seeking to apply organizational and communication skills to a Claims Processing role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
File Coordinator
Victory Public Adjusting LLC
08.2021 - 10.2024
- Managed contracts for over 50 clients, ensuring appointments were booked efficiently, deadlines were met, and all client needs were addressed promptly
- Streamlined the appointment scheduling process, reducing scheduling conflicts by 25%, leading to improved overall team productivity and fewer missed appointments
- Coordinated logistics for client meetings, ensuring that all resources were available and that the meeting requirements were met, improving overall client satisfaction
- Assisted in organizing company events and conferences, reducing logistical issues by 15% through meticulous planning and proactive coordination
Education
Hammond High Magnet School -
Hammond High Magnet School
01.2012
Skills
- Claims Processing
- Appointment Scheduling & Coordination
- Customer Service
- Time Management
- Data Entry & Record Keeping
- Process Improvement
- Event Planning & Logistics
- Communication & Team Collaboration
Certification
- Claims handling 8 hour training class
- Louisiana and Mississippi legal updates and claims handling 8 hour training class
Additional Information
Proficient in Microsoft Office Suite (Excel, Word, Outlook), Experience with scheduling software and CRM tools, Experienced in Claim Wizard system
Timeline
File Coordinator
Victory Public Adjusting LLC
08.2021 - 10.2024
Hammond High Magnet School -
Hammond High Magnet School