Za'Maya Phillips
Hahira,GA
Summary
Former Marine and Air Force ROTC Cadet with four years of experience, demonstrating dedication and discipline. Thrives on adapting to new opportunities, including promotions, without being limited to one specific job type. Excels as an Assistant Property Manager, utilizing effective skills in customer service, telephone etiquette, and issue response. Collaborates with property ownership, vendors, and residents while possessing a comprehensive understanding of housing laws and resident management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
QuikTrip
02.2022 - Current
- Audits, Lottery, Checking out customers, Money Orders
Assistant Property Manager
Edward Rose & Sons
08.2020 - 12.2021
- Inbound/Outbound Calls & Emails, Term Based Pricing, Working in Yardi Voyager/ Clearing the CRM Queue/ Appointment Setting, Guided Tours & Virtual Tours, Sparkling (Light cleaning) Apartments after being turned, Event Planning, Social Media/Marketing
Assistant Manager/Trainer
Seventh Sense Botanical Therapy
10.2018 - 08.2020
CBD TOPICAL THERAPY STORE,
- Opening and closing the store, Top Sales, Encourage bundle deals,
- Training new hires, Educating customers on CBD
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Associate - Culinary
Art Institute of Atlanta
Atlanta, GA06.2020
Skills
- Customer service (4 years)
- Yardi
- Telemarketing
- OneSite
- Fair Housing Regulations
- Microsoft Excel (3 years)
- Social media management (1 year)
- Property Management
- Marketing
- Event Planning
- Microsoft Office
- LIHTC
- Fair Housing regulations
- Section 8
- Typing
- Sales
- Communication skills
- Organizational skills
- Time management
- Leadership
Certification
- ServSafe Food Handler, 05/01/18, 10/01/21
- Driver's License
- Food Handler Certification
- Fair Housing certification, 08/01/21, Present
Timeline
Assistant Manager
QuikTrip
02.2022 - Current
Assistant Property Manager
Edward Rose & Sons
08.2020 - 12.2021
Assistant Manager/Trainer
Seventh Sense Botanical Therapy
10.2018 - 08.2020
Associate - Culinary
Art Institute of Atlanta
- ServSafe Food Handler, 05/01/18, 10/01/21
- Driver's License
- Food Handler Certification
- Fair Housing certification, 08/01/21, Present
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