ZAMEK PEREZ
Aurora,IL
Summary
Proven in enhancing customer satisfaction and streamlining warehouse operations, my tenure at CENTRAL SOD FARMS and Factor75 showcases a blend of exceptional customer service and efficient inventory management. Demonstrating adaptability and a keen eye for detail, I've significantly contributed to creating positive customer experiences and optimizing stockroom efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
CENTRAL SOD FARMS
03.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Warehouse Worker
Factor75
01.2023 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
GED -
WAUBONSEE COMMUNITY COLLAGE
Aurora, IL06-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Inventory management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Basic math
- Inventory stocking
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Factor75
01.2023 - 02.2023
Customer Service Cashier
CENTRAL SOD FARMS
03.2021 - Current
GED -
WAUBONSEE COMMUNITY COLLAGE
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