Zamir Barake
Fort Lauderdale,FL
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
9
9
years of professional experience
Work History
Claims Adjuster
Progressive
06.2023 - Current
- Answered customer questions regarding deductibles.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Prepared summaries of damage, payments, and policy coverage.
Financial Aid Advisor
West Coast University
05.2022 - 06.2023
- Counseled students and parents about financial aid options and program details.
- Represented financial aid office at group meetings with high school students, parents and community events.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Provided financial aid counseling to enrolled and prospective students within timely manner to meet deadlines for enrollment, 35-45 students per start.
- Utilized NSLDS, CPS, and ELMOne to review student data and approve loans.
Financial Aid Advisor
CBT College
05.2021 - 03.2022
- Counseled students and parents about financial aid options and program details.
- Collaborated with community-based organizations to increase economic diversity of applicant pools.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Provided financial aid counseling to enrolled and prospective students.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Office Manager
Rodriguez Art Studio
06.2016 - 02.2021
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Delivered performance reviews, recommending additional training or advancements, and assisted with new hire onboarding.
- Optimized organizational systems for payment collections, followed up on accounts and pending payments.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Prepared and mailed invoices to 50+ clients, processed payments, and documented account updates
Financial Aid Office Assistant
Miami Dade College
07.2015 - 02.2018
- Provided clerical support, addressing routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying and distributing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member, handled high volume of calls on daily basis.
Education
Master of Science - Higher Education Administration
Florida International University
Miami, FL12.2023
Bachelor of Arts - Public Administration
Florida International University
Miami, FL12.2021
Associate of Arts - Business Administration
Miami Dade College
Miami, FL05.2018
Skills
- Team Leadership
- Training and Development
- Friendly nature
- Relationship building
- Conflict Resolution
- Advanced Problem Solving
- Decision-Making Abilities
- Telephone etiquette
- Administrative support
- College counseling
- Verification processes
- Claims Processing
- Policy Investigations
- Regulatory Compliance
- Coverage Assessments
Timeline
Claims Adjuster
Progressive
06.2023 - Current
Financial Aid Advisor
West Coast University
05.2022 - 06.2023
Financial Aid Advisor
CBT College
05.2021 - 03.2022
Office Manager
Rodriguez Art Studio
06.2016 - 02.2021
Financial Aid Office Assistant
Miami Dade College
07.2015 - 02.2018
Master of Science - Higher Education Administration
Florida International University
Bachelor of Arts - Public Administration
Florida International University
Associate of Arts - Business Administration
Miami Dade College
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