Zanaria Simpson
Montgomery
Summary
Dynamic sales leader with proven expertise in customer engagement strategies and team motivation. Known for delivering impactful sales presentations and driving performance analysis to achieve targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Lead Manager
Bath and Body Works
Montgomery, AL
04.2026 - Current
- Led team to achieve sales targets through effective training and motivation techniques.
- Developed customer engagement strategies that enhanced shopping experience and brand loyalty.
- Analyzed sales data to identify trends and inform strategic decisions for product placement.
- Collaborated with marketing to implement promotional campaigns that increased foot traffic in stores.
Sales Lead Keyholder
Francesca's Boutique
Montgomery, AL
08.2024 - 04.2026
- Led daily sales operations to achieve store goals and enhance customer satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Managed inventory levels, ensuring optimal stock for peak shopping periods.
- Developed effective merchandising strategies to drive product visibility and sales.
Barista
Ellianos Coffee
Montgomery, AL
03.2024 - 06.2024
- Prepared and served high-quality coffee beverages to ensure customer satisfaction.
- Operated espresso machines and grinders to maintain beverage consistency.
- Managed cash register operations, ensuring accurate transaction processing.
- Maintained cleanliness and organization of workstations for optimal efficiency.
FOH Trainer
Chick-fil-A
Montgomery, AL
11.2022 - 06.2024
- Trained front-of-house staff on customer service excellence and operational standards.
- Developed training materials to enhance employee onboarding and retention processes.
- Mentored new team members, fostering a collaborative and efficient work environment.
- Implemented best practices to improve order accuracy and reduce wait times.
Line Driver
Hyundai Motor Manufacturing Alabama
Montgomery, AL
06.2022 - 08.2022
- Operated delivery vehicles to transport materials between production lines and storage areas.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with team members to optimize workflow and minimize downtime during shifts.
- Maintained accurate records of deliveries, inventory levels, and vehicle maintenance schedules.
FOH Manager
Popeyes
Montgomery, AL
03.2021 - 08.2021
- Supervised front-of-house operations, ensuring efficient service and customer satisfaction.
- Implemented inventory management practices to optimize supply chain efficiency.
- Monitored compliance with health and safety regulations to maintain a safe environment.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
Education
Bachelor of Science - Fine Arts
Auburn University At Montgomery
Montgomery, AL05-2025
Skills
- Customer follow-up
- Verbal and written communication
- Sales team oversight
- Sales presentations
- Performance analysis
- Positive and upbeat
Certification
Travel Agent Certification
Languages
Spanish
Limited Working
Russian
Elementary
Timeline
Sales Lead Manager
Bath and Body Works
04.2026 - Current
Sales Lead Keyholder
Francesca's Boutique
08.2024 - 04.2026
Barista
Ellianos Coffee
03.2024 - 06.2024
FOH Trainer
Chick-fil-A
11.2022 - 06.2024
Line Driver
Hyundai Motor Manufacturing Alabama
06.2022 - 08.2022
FOH Manager
Popeyes
03.2021 - 08.2021
Bachelor of Science - Fine Arts
Auburn University At Montgomery