Zander Schlademan
Harrisonburg,VA
Summary
Assistant Manager at Chanellos Pizza with a proven track record in enhancing customer satisfaction and optimizing operations. Skilled in team leadership and inventory management, I successfully implemented systems that reduced waste and improved accuracy in cash handling. Committed to fostering a positive work environment while driving results.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Chanellos Pizza
Harrisonburg, VA
08.2024 - Current
- Assisted in managing daily operations, ensuring smooth workflow and customer satisfaction.
- Trained new staff on service protocols and food safety standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated schedules for team members to ensure adequate coverage during peak hours.
- Monitored quality control processes to maintain product consistency and adherence to standards.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Sport And Fitness Management
James Madison University
Harrisonburg, VA12.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Task delegation
- Operations management
- Multitasking and organization
Timeline
Assistant Manager
Chanellos Pizza
08.2024 - Current
Bachelor of Science - Sport And Fitness Management
James Madison University