Zane case
parsons
Summary
Dedicated and adaptable customer service professional with a strong track record of maintaining composure and delivering exceptional support in fast-paced, high-stress environments. Quick to learn new systems, policies, and products, ensuring efficient and accurate service. Known for empathetic communication, problem-solving under pressure, and consistently turning challenging interactions into positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Walmart
03.2024 - 05.2025
- Assisted customers with questions about products, services, and company details in a friendly and informative way.
- Researched and resolved issues related to billing, services, and deliveries to ensure customer satisfaction.
- Collaborated across departments to handle urgent concerns and improve customer retention.
- Helped customers find the right products, including tracking down out-of-stock items based on their needs and preferences.
Education
High School Diploma -
Labette County High School
Altamont, KS10-2024
Skills
- Account updating
- Complaint resolution
- Scheduling
- New teller training
Timeline
Customer Service Representative
Walmart
03.2024 - 05.2025
High School Diploma -
Labette County High School
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