Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Cane Rosso
Dallas, TX
10.2021 - 02.2022
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Greeted guests and sat customers at tables or in waiting areas.
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Notified server after seating parties in section to facilitate prompt service.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Greeted customers, answered questions and recommended specials to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Accepted payments from guests for dine-in and take-out foods.
Adhered to all safety regulations set forth by the restaurant management team.
Performed opening and closing duties such as restocking supplies and cleaning work areas.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Provided menus and answered questions about menu items and specials.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Shift Leader
Cow Tipping Creamery
Dallas, TX
07.2021 - 02.2022
Troubleshot minor problems with equipment quickly while minimizing disruption to workflow.
Inspected equipment regularly to identify potential issues or repairs needed.
Contributed to positive work environment for all staff members through active listening and effective communication.
Followed strict health and safety guidelines when handling food products.
Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
Trained new employees on proper use of equipment as well as safety procedures related to food handling.
Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
Broke down, cleaned and sanitized work stations at end of shift.
Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Confirmed accuracy of daily sales reports before submitting them to management for review.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Educated customers about offerings, promotions and pricing to boost sales.
Education
High School Diploma -
Woodrow Wilson High School
Dallas, TX
05-2024
Skills
Reservations Coordination
Table Setting Arrangements
Dining Crew Workflow Optimization
High-Volume Dining
Guest Relations Management
Conflict Resolution
Menu Memorization
Complex Problem-Solving
Effective Customer Upselling
Safe Food Handling
Price Memorization
Cash Handling
Reading Comprehension
Active Learning
Payment Processing
Drawer Balancing
Affiliations
Theater
Choir
International Baccalaureate
Languages
French
Limited
References
References available upon request.
Timeline
Restaurant Hostess
Cane Rosso
10.2021 - 02.2022
Shift Leader
Cow Tipping Creamery
07.2021 - 02.2022
High School Diploma -
Woodrow Wilson High School
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