Hi, im Zane. I have always been a diligent a efficient worker trying to better my skillset and improve my abilities. Problem solving and managing customers is something I am very proficient in. I am dedicated to complete my personal and professional goals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant Manager
Express Oil Change & Tire Engineers
11.2025 - Current
Supervised daily operations to ensure efficient service and customer satisfaction.
Trained and mentored staff on best practices for automotive service and customer interaction.
Developed streamlined processes that improved workflow efficiency in service delivery.
Analyzed performance metrics to identify areas for operational improvement and enhanced productivity.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Chemical Applicator
Cartwright Tree Care
04.2024 - 11.2025
Administered chemical applications to ensure optimal tree health and pest control.
Operated and maintained application equipment to enhance efficiency and safety.
Monitored environmental conditions to determine appropriate treatment timing.
Educated clients on tree care best practices and chemical safety procedures.
managed customer complaints and route building.
educated employees on best practices for tree health care.
Chemical Applicator
Martz Bros. Lawn Care
05.2022 - 05.2024
administered treatments for tree health and insect control.
Increased customer satisfaction through timely and accurate completion of projects, ensuring proper chemical usage according to client specifications.
Educated customers on possible diseases and other possible plant health care treatments.
salesperson to diagnose what causes sickness or pest is creating issues and creating a plan of treatments.
Managed inventory levels effectively, ensuring adequate supplies were available when needed without excess waste or stockpiling chemicals.
ensured equipment was well maintained and properly taken care of.