Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

ZANEETRA Holland

Simsboro,LA

Summary

Skilled Nursing Unit Secretary with experience in managing patient paperwork, coordinating healthcare staff schedules, and facilitating effective communication within medical teams. Demonstrated ability to maintain organized records, handle confidential information with discretion, and provide high-quality administrative support. Committed to improving hospital efficiency and patient satisfaction through exceptional service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

ER Admitting Clerk

Bienville Medical Center
Arcadia, Louisiana
09.2024 - Current
  • Responded promptly to customer service requests from both internal and external customers.
  • Maintained a safe environment by adhering to established safety rules and regulations.
  • Ensured all forms were completed correctly prior to submitting them for processing.
  • Kept abreast of changes in healthcare regulations related to admitting processes.

Nursing Unit Secretary/Tech/Medsurg Unit

Union General Hospital, Inc.
Farmerville, LA
11.2023 - Current
  • Checked medical charts for accuracy prior to discharge of patients from the hospital.
  • Updated patient information in electronic health record system
  • Prepared reports related to patient care activities as requested by supervisors or physicians.
  • Greeted visitors to the nursing unit in a friendly and helpful manner.
  • Answered phone calls from patients and other healthcare professionals in a polite and professional manner.
  • Assisted patients with ADLs and vitals.

Logistics Specialist 88M

U.S. Army
New Orleans/ Camp Minden, LA
12.2014 - 05.2024
  • Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
  • Adhered to company policies and procedures related to safety and security standards.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

AC Mechanical Assembler/Order Picker

Daikin Texas Technology park, Corestaff Services
Houston, TX
09.2017 - 01.2019
  • Identify problems with malfunctioning equipment or processes and make necessary repairs or adjustments as required.
  • Work cooperatively with team members to complete tasks efficiently within established deadlines.
  • Perform minor repairs on mechanical components such as tightening loose screws, nuts, bolts.
  • Assist in training new employees on the proper use of tools and equipment related to their job duties.
  • Perform preventative maintenance on machines used in the assembly process.

Cashier/Customer Service Cashier

Brookshire Grocery Company
Ruston / Natchitoches, LA
07.2014 - 06.2017
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Practical Nursing

Louisiana Delta Community College
West Monroe, LA
08-2025

Some College (No Degree) -

Southern University And A&M College
Baton Rouge, LA

Skills

  • Patient care
  • Health record management
  • Medication administration
  • Clinical documentation
  • Regulatory compliance
  • Effective communication
  • EPIC EMR
  • IV therapy
  • Caregiving skills
  • compassionate
  • team oriented
  • dependable

Certification

  • CERTIFIED CNA 8/2/2024-8/2/2026 (334764)
  • CERTIFIED PHLEBOTOMY TECHNICIAN 2/07/2025-2/07/2027 (E4H6D7L5)
  • BLS TRAINED 5/21/2025 (265411796943)
  • USCI MEDICAL ASSISTANT GRADUATE (2022)
  • 88M MOTOR TRANSPORT OPERATOR (2015-2024)

Accomplishments

  • NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS INDUCTEE 06/2025
  • ARMY ACHIEVEMENT METAL (2021) OPERATION COVID
  • ARMY MERITORIOUS AWARD (2021) LANG OPERATION COVID

References

References available upon request.

Timeline

ER Admitting Clerk

Bienville Medical Center
09.2024 - Current

Nursing Unit Secretary/Tech/Medsurg Unit

Union General Hospital, Inc.
11.2023 - Current

AC Mechanical Assembler/Order Picker

Daikin Texas Technology park, Corestaff Services
09.2017 - 01.2019

Logistics Specialist 88M

U.S. Army
12.2014 - 05.2024

Cashier/Customer Service Cashier

Brookshire Grocery Company
07.2014 - 06.2017

Practical Nursing

Louisiana Delta Community College

Some College (No Degree) -

Southern University And A&M College

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