Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Zane Howard

Zane Howard

Wichita,KS

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

12
12
years of professional experience

Work History

Retail Store Manager

The Mattress Hub
01.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Completed routine store inventories.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed store organization, maintenance, and purchasing functions.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.

Retail Sales Associate

The Mattress Hub
01.2019 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Stucco Foreman

South Central Stucco and Stone
01.2013 - 01.2018
  • Completed plaster and stucco tasks by hand or using pump sprayer.
  • Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.
  • Used trawls and Stucco plastering tools to apply first coats and finish coats of plaster.
  • Estimated quantity of materials needed to perform work.
  • Maintained knowledge of industry materials, tools and equipment.
  • Showed excellent proficiency in ornamental and flat plaster.
  • Executed or delegated tasks such as mixing mortar and plaster to required consistency.
  • Prepared and mixed paste, cement and mortar for projects.
  • Reviewed work orders, plans and blueprints and prepared materials and tools accordingly.

Education

Associate of Science - Psychology

Butler Community College
El Dorado, KS
05-2028

High School Diploma -

Four Corners Christian Academy
Wichita, KS
05-2012

Skills

  • Decision-making skill
  • Friendly and outgoing
  • Problem-solving
  • Meticulously detail-oriented
  • Quality assurance
  • Dependable and reliable

Accomplishments

  • Exceeded monthly store sales goals 6 months in a row.
  • Managed a store that exceeded company expectations in every category during the 1st, 2nd, 3rd and 4th quarter.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Software

Productivity software

Email Platforms

Collaboration tools

Timeline

Retail Store Manager

The Mattress Hub
01.2024 - Current

Retail Sales Associate

The Mattress Hub
01.2019 - 01.2024

Stucco Foreman

South Central Stucco and Stone
01.2013 - 01.2018

Associate of Science - Psychology

Butler Community College

High School Diploma -

Four Corners Christian Academy

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Zane Howard