Detail-oriented professional skilled in data entry and telephone communication. Proven ability to manage calls and appointments efficiently, ensuring optimal customer service and satisfaction.
Overview
3
3
years of professional experience
Work History
Receptionist
Texas Property & Casualty Insurance Guarantee Association
Austin, TX
01.2023 - 01.2026
Operated multi-line phone system to manage incoming calls and direct inquiries efficiently.
Coordinated appointment scheduling for clients, ensuring optimal use of resources and time management.
Maintained accurate records of visitor logs and correspondence to support administrative functions.
Assisted in processing insurance claims by gathering necessary documentation from clients and agents.
Cashier
Home Depot
Austin, TX
02.2023 - 01.2025
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash drawer, ensuring reconciliation at the end of shifts.
Assisted in training new cashiers on operational procedures and best practices.
Education
High School Diploma -
Manor High School
Manor, TX
06-2024
Skills
Organization skills
Time management
Telephone skills
Data entry
Timeline
Cashier
Home Depot
02.2023 - 01.2025
Receptionist
Texas Property & Casualty Insurance Guarantee Association