Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaniah Roberson

Austin,TX

Summary

Detail-oriented professional skilled in data entry and telephone communication. Proven ability to manage calls and appointments efficiently, ensuring optimal customer service and satisfaction.

Overview

3
3
years of professional experience

Work History

Receptionist

Texas Property & Casualty Insurance Guarantee Association
Austin, TX
01.2023 - 01.2026
  • Operated multi-line phone system to manage incoming calls and direct inquiries efficiently.
  • Coordinated appointment scheduling for clients, ensuring optimal use of resources and time management.
  • Maintained accurate records of visitor logs and correspondence to support administrative functions.
  • Assisted in processing insurance claims by gathering necessary documentation from clients and agents.

Cashier

Home Depot
Austin, TX
02.2023 - 01.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring reconciliation at the end of shifts.
  • Assisted in training new cashiers on operational procedures and best practices.

Education

High School Diploma -

Manor High School
Manor, TX
06-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Cashier

Home Depot
02.2023 - 01.2025

Receptionist

Texas Property & Casualty Insurance Guarantee Association
01.2023 - 01.2026

High School Diploma -

Manor High School