Zaniah Turner
Bowie,MD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Security Direct Support Professional
KBEC Group, Inc.
Washington, DC
01.2023 - Current
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Provided friendly and professional assistance to employees, visitors and customers.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Guarded restricted areas to prevent unauthorized entry.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Completed intake procedures for residents
- Inspected security systems and maintained accurate system updates
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence
Security Officer/Unarmed Special Police Officer
S.A.S, Inc.
Essex, MD
10.2021 - 01.2023
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
- Provided customer service assistance in resolving conflicts or disputes.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched bags manually to identify prohibited items and contraband.
Cashier/Isle Stocker
Weis Grocery
Mitchellville, MD
01.2022 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier/Drive Thru Attendant
McDonald's Restaurant
Mitchellville, MD
11.2020 - 01.2022
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Verified that orders were accurate and complete before delivering them to customers.
- Ensured compliance with all health regulations related to food handling practices.
- Assisted in training new employees on restaurant procedures and policies.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Informed customers of regular deals or monthly specials to upsell orders.
- Counted and balanced cashier drawers.
Education
Some College (No Degree) - Nursing Science
Prince George's Community College
Upper Marlboro, MDSkills
- Armed Special Police Certification (2024)
- CPR & 1st Aid Certification (2023)
- Client documentation
- Patient Management
- Indirect Patient Care
- Computer Software (MS Word, Excel, Outlook, Power Point & MS Office Suite)
Accomplishments
National Society of High School Scholars membership.
Summer Youth Enrichment Program Certificate of Appreciation, August 2022.
References
- Provided upon request
Timeline
Security Direct Support Professional
KBEC Group, Inc.
01.2023 - Current
Cashier/Isle Stocker
Weis Grocery
01.2022 - 10.2022
Security Officer/Unarmed Special Police Officer
S.A.S, Inc.
10.2021 - 01.2023
Cashier/Drive Thru Attendant
McDonald's Restaurant
11.2020 - 01.2022
Some College (No Degree) - Nursing Science
Prince George's Community College
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