ZANIE JOHNSON
CLARKSVILLE,TN
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation. Provides compassionate support and ensuring patient comfort.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ascension St. Thomas Midtown Hospital
Nashville, TN
05.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Office Assistant
Hutton Monument Company
Clarksville, TN
07.2019 - Current
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Greeted visitors in a professional manner and provided assistance when necessary
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
- Interacted with clients to resolve issues or answer questions regarding services rendered by company
- Scheduled appointments, maintaining calendars for personnel
Cashier Team Lead
Lazy Spread Farms
Clarksville, TN
10.2017 - 12.2022
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles
- Delivered quick, professional, and friendly check-out experience to customers
- Trained new cashiers on operational procedures, policies, and standards
Babysitter
Family
Clarksville, TN
01.2019 - 07.2021
- Entertained and engaged with children using games, crafts, and other activities
- Displayed patience and understanding when dealing with difficult situations involving children
- Remained alert at all times to ensure the safety of each child under my supervision
- Built strong relationships with families through open communication and trustworthiness
- Prepared snacks and cooked meals for children using available food items
Education
Associate of Science - Nursing
Nashville State Community College
Nashville, TN05-2026
Certification - Phlebotomy
Phlebotomy Training Specialist
Nashville, TN02.2024
High School Diploma -
Northwest High School
Clarksville, TN05.2021
Skills
- File Maintenance
- Positive Attitude
- Patient advocacy
- Electronic recordkeeping
- Team collaboration
- CPR certification
- Patient services
- Clinical training
Certification
Certified Phlebotomy Technician
References
References available upon request
Timeline
Patient Care Technician
Ascension St. Thomas Midtown Hospital
05.2024 - Current
Office Assistant
Hutton Monument Company
07.2019 - Current
Babysitter
Family
01.2019 - 07.2021
Cashier Team Lead
Lazy Spread Farms
10.2017 - 12.2022
Certification - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Northwest High School
Associate of Science - Nursing
Nashville State Community College