Zaniya Richardson
Wilson,NC
Summary
Dynamic Front Desk Receptionist with proven expertise at Comfort Inn & Suites in enhancing customer satisfaction through exceptional service and effective cash handling. Skilled in multitasking and active listening, I consistently resolved customer needs, ensuring smooth operations and fostering a welcoming environment. Committed to delivering results and maintaining financial integrity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Comfort Inn & Suites
Wilson, NC
04.2025 - Current
- Scheduled and confirmed appointments for clients and staff efficiently.
- Managed sensitive information with utmost confidentiality.
- Accurately processed cash transactions, ensuring balanced registers at shift end.
- Promptly identified and addressed customer needs to enhance service delivery.
Front Desk Receptionist
Quality Inn
Wilson, NC
06.2024 - 12.2024
- Accurately handled cash transactions and balanced register at shift's end.
- Greeted visitors to ascertain nature and purpose of their visit.
- Promptly identified customer needs to enhance service efficiency.
- Processed payments through various methods, including credit cards, checks, and money orders.
Store Associate
Staples
Wilson, NC
07.2022 - 03.2023
- Resolved customer complaints promptly, ensuring satisfaction and professionalism.
- Maintained organized store by cleaning shelves, counters, and tables.
- Stocked and replenished inventory to keep merchandise fresh and appealing.
- Greeted customers to assess needs and preferences.
Cashier
Piggly Wiggly Grocery Store
Wilson, NC
02.2022 - 10.2022
- Processed cash, credit card, and check payments with accuracy, issuing receipts and providing change.
- Greeted customers promptly while addressing inquiries and providing assistance.
- Operated cash register and POS system for efficient transaction management.
- Ensured accuracy in all payment transactions to maintain financial integrity.
Education
High School Diploma -
Ralph L Fike
Wilson, NC06-2022
Skills
- Basic math skills
- Customer service excellence
- Point of sale operation
- Multitasking proficiency
- Active listening
- Mixology expertise
- Team collaboration
- Bar cleanliness maintenance
- Cash handling expertise
- Quick learner
Certification
- Bartender Certification
- Alcohol Server Certification
Timeline
Front Desk Receptionist
Comfort Inn & Suites
04.2025 - Current
Front Desk Receptionist
Quality Inn
06.2024 - 12.2024
Store Associate
Staples
07.2022 - 03.2023
Cashier
Piggly Wiggly Grocery Store
02.2022 - 10.2022
High School Diploma -
Ralph L Fike
Similar Profiles
Shanika SmithShanika Smith
Sales Manager at Holiday Inn Presidential and Comfort Inn SuitesSales Manager at Holiday Inn Presidential and Comfort Inn Suites
Olivia MartinezOlivia Martinez
Sales Manager at Holiday Inn Presidential/Comfort Inn & SuitesSales Manager at Holiday Inn Presidential/Comfort Inn & Suites
Sarah JacksonSarah Jackson
Housekeeper at Comfort Inn & SuitesHousekeeper at Comfort Inn & Suites
Teia NewberryTeia Newberry
Housekeeping Room Attendant at Comfort Inn & SuitesHousekeeping Room Attendant at Comfort Inn & Suites
Quincy D. Spell, Jr.Quincy D. Spell, Jr.
Funeral Service Attendant/Chaplain at Stevens Funeral HomeFuneral Service Attendant/Chaplain at Stevens Funeral Home