Za'Niyah W A R D
Orlando,FL
Summary
Highly motivated, reliable medical assistant seeking a position in an established medical office, supporting physicians, nurses, and medical staff. Looking to utilize my skills and medical proficiency to help increase patient satisfaction and efficiency in patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Unity Maternal Fetal Medicine
09.2024 - Current
- Rooming patients
- Patient intake
- Obtaining vitals
- Charting
- Answering phones
- Setting up exam room for procedures
- Sanitized, restocked, and organized exam rooms
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Pharmacy Technician (Pharmacy Tech)
Walgreens
05.2023 - 02.2024
- Demonstrates a commitment to customer service by promptly responding to customer inquiries
- Accurately and efficiently enters patient information into the pharmacy computer system
- Follows all state and federal regulations regarding the handling and dispensing of medications
- Develops and maintains positive customer relations while providing exceptional customer service
- Assists the pharmacist in answering questions and resolving problems
- Processes insurance claims and other payment methods
Nurse Technician
Advent Health
01.2023 - 04.2023
- Provided patient hygiene and other comfort measures
- Administered basic life support (BLS) and other emergency care as needed
- Obtained patient vital signs and recorded in the patient medical records
- Assisted with wound care, catheterization, and other medical treatments
- Maintained a safe and clean patient environment
- Maintained patient confidentiality in accordance with HIPAA regulations
- Responded to patient needs and requests in a timely and compassionate manner
Sales Associate
7-eleven
08.2022 - 01.2023
- Provided quality customer service by addressing customer questions and providing subsequent merchandise suggestions to best meet their needs
- Assisted with store opening and closing procedures, working with the cash register and inventory control system
- Processed payments by totaling purchases and processing checks, cash and store or other credit and debit cards
- Greeted customers in a friendly manner, responding to questions, boosting merchandise engagement and providing outstanding customer service
Turnstile Attendant
Universal Studio Orlando
03.2022 - 07.2022
- Greeted and welcomed guests to the hotel lobby in a professional and friendly manner
- Responded to guest inquiries and provided them with the necessary information
- Handled guest complaints in a professional and efficient manner
- Provided guests with directions to local attractions and restaurants
Sales Associate
Aeropostale
08.2019 - 07.2020
- Provided quality customer service by addressing customer questions and providing subsequent merchandise suggestions to best meet their needs
- Recommended new products to customers, resulting in a significant amount of add-on business
- Assisted with store opening and closing procedures, working with the cash register and inventory control system
- Processed payments by totaling purchases and processing checks, cash and store or other credit and debit cards
Education
Medical Assisting Diploma -
Southern Technical College
Orlando, FL08.2024
Skills
- Performing EKGs
- Obtaining Vital Signs
- Phlebotomy
- Lab & Diagnostic Requisitions
- Sample & Specimen Collection
- CPR/BLS
- Urinalysis
- Glucometers
- Injections
- Assisting with Patient Exams
- Dosage Calculations
- Medication Administration
- Office Procedures
- Patient Education & Rights
- Chart Documentation
- Scheduling
- Customer Service
- Electronic Health Record Software
Certification
- Licensed Pharmacy Technician
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
Unity Maternal Fetal Medicine
09.2024 - Current
Pharmacy Technician (Pharmacy Tech)
Walgreens
05.2023 - 02.2024
Nurse Technician
Advent Health
01.2023 - 04.2023
Sales Associate
7-eleven
08.2022 - 01.2023
Turnstile Attendant
Universal Studio Orlando
03.2022 - 07.2022
Sales Associate
Aeropostale
08.2019 - 07.2020
- Licensed Pharmacy Technician
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Medical Assisting Diploma -
Southern Technical College
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