Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zarah Coleen Lobo

Omaha,NE

Summary

Proven Certified Pharmacy Technician and Room Service Ambassador at Methodist Hospital, adept in data entry and delivering exceptional customer service. Skillfully resolved billing issues and ensured accurate medication compounding, demonstrating keen attention to detail and problem-solving abilities. Achieved significant improvements in service delivery efficiency and patient satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Methodist Hospital
Omaha, NE
10.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Room Service Ambassador

Methodist Hospital
Omaha, NE
05.2016 - 11.2021
  • Prepares assembly area for room service tray production
  • Ensuring par levels in food service area and nourishment centers are met and maintained
  • Delivers patient food trays to the patient's room
  • Assisting patient with their needs and makes sure everything they need is on the tray

Education

Bachelor Of Science In Information Technology (BSI - Information Technology

System Plus College Plus
Philippines

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service

Certification

Certified PharmacyTechnician

Timeline

Certified Pharmacy Technician

Methodist Hospital
10.2021 - Current

Room Service Ambassador

Methodist Hospital
05.2016 - 11.2021

Bachelor Of Science In Information Technology (BSI - Information Technology

System Plus College Plus
Zarah Coleen Lobo