Zaria Bland
Oakland,MS
Summary
Detail-oriented Remote Customer Service Representative with a strong background in managing customer inquiries and accounts. Excels in data entry and information updates while maintaining professionalism in high-pressure environments. Leverages communication and problem-solving skills to enhance customer satisfaction and provide effective technical support.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Remote Customer Service Representative
Concentrix
Newark, California
10.2025 - 10.2026
- Assisted customers with inquiries and service needs, ensuring timely and accurate information.
- Handled customer calls, delivering professional and friendly service to enhance customer satisfaction.
- Used computer systems to enter and update customer information.
- Resolved customer concerns by adhering to company procedures, achieving effective solutions.
- Managed multiple tasks while maintaining accuracy and professionalism.
Education
Associate of Arts - Computer And Information Systems
Holmes Community College
Goodman, MS 08.2025 - 10.2026
Coffeeville High School
Coffeeville, MSSkills
Detail-oriented Remote Customer Service Representative with a strong background in managing customer inquiries and accounts Excels in data entry and information updates while maintaining professionalism in high-pressure environments Leverages communication and problem-solving skills to enhance customer satisfaction and provide effective technical support
Detail-oriented Remote Customer Service Representative with a strong background in managing customer inquiries and accounts Excels in data entry and information updates while maintaining professionalism in high-pressure environments Leverages communication and problem-solving skills to enhance customer satisfaction and provide effective technical support
Accomplishments
- Honor Student
- PTK Member
Timeline
Remote Customer Service Representative
Concentrix
10.2025 - 10.2026
Associate of Arts - Computer And Information Systems
Holmes Community College
08.2025 - 10.2026
Coffeeville High School