Highly result-oriented individual with over 30 years of experience in customer service.I thrive in team settings and work efficienly to solve customer problems while remaining cool under pressure. The qualities I will bring to your team include:
Overview
1
1
Certification
19
19
years of professional experience
Work History
Customer Service Representative
WORLD FINANCE CORPORATION
MEMPHIS, TN
12.2014 - 12.2016
MY POSITION WERE CUSTOMER SERVICE AN TAKING PRIDE IN THE CUSTOMER IN MAKING THEM HAPPY. ACCOUNT RECEIVABLE, ALSO BUILD LOANS AN FILE TAXES.
Front End Lead
CASH SAVER
MEMPHIS, TN
03.2014 - 12.2014
MY POSITION WERE TO MANAGE THE FRONT END OF THE GROCERY STORE.ALSO TO MAKE SURE CASHIER AND SACKER DO AND FINISH THEIR TASK AT A TIMELY MANNER. I ALSO DID PICKUP AND REFUND/EXCHANGES.
Material Handler/ Forklift Operator
FEDERAL EXPRESS
MEMPHIS, TN
05.1998 - 03.2014
MY POSITION AT FEDERAL EXPRESS WERE TO SCAN FREIGHT. I AM ALSO LICENSE TO DRIVE A FORKLIFT AND TUG/A BLUE GIANT
Office Administrator
HILLSTOP MOTORS
MEMPHIS, TN
12.2007 - 11.2010
MY POSITION AT HILLSTOP MOTORS AS A OFFICE ADMINISTRATOR WERE ACCOUNT RECEIVABLE,COLLECTION CALL ,BIO,SALES,AND EXPLAIN PRIVATE RIGHT,ARBITRATION, CONTRACTS,
Education
High School Diploma -
Cornerstone Christian School
Townsend, GA
2005
Skills
25 WPM typing speed
Professional phone etiquette
Certified Computer Office Assistant
Multi-line phone proficiency
Advanced clerical knowledge
Appointment setting
Database management
Works well under pressure
Appointment setting
Customer service-oriented
Excellent communication skill
Accurate and detailed
Certification
Office Professional
Creative Supervisory
Accomplishments
Southwest Community College / 2 years of Social Worker