Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ZARIA MATEO

Lorena

Summary

I am a young, enthusiastic hard worker that can bring positive energy into any company. I enjoy working as part of a team to overcome great challenges with colleagues. My customer service experience has been rewarding, as it has taught me patience and empathy toward others. Working different jobs has allowed me to expand my ability to provide customer service and ensure that the needs of customers are met in the most professional manner that I can provide, this is based on years of customer service experience. I enjoy learning new tasks and challenging myself to meet the demands that I may face within companies as this allows me to grow both as a person and a professional. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Assistant Manager

DXL Brookfield,WI
12.2019 - 07.2020
  • Generally helped my manager keep the store running smoothly by taking on some managerial tasks, such as overseeing employees and providing customer service
  • My main responsibility as an Assistant Manager was to act in the role of a manager when the manager is absent.

Jeweler /Sales Associate

Shaw's jewelers
11.2018 - 01.2019
  • Managed jewelry, customer service, cashier, consistently met or surpassed quotas of 10 sales per month, performed onsite, in-store retail sales, responsible for retail sales, managed merchandise, responsible for floor plans in store

Personal caregiver

Independence First
01.2016 - 11.2018
  • Responsible for taking care of elderly individuals as assigned, keeping logs of all duties and activities of patients

Youth coordinator

Journey House
12.2015 - 10.2016
  • Child Care of over 32 children, assisting children with daily homework assignments, recreational set ups for kids as well as lesson plans on academics and recreational activities, activity planning and supervision

Sales Associate

Gary's Pet Jungle
09.2014 - 01.2015
  • Responsible for answering phone calls, maintenance of the store, responsible for the nutrition of the animals

Education

High School Diploma -

South Division High School
Milwaukee, WI
06.2015

Skills

  • Employee Performance Evaluations
  • Cost Reduction
  • Employee Scheduling
  • Recruiting and Interviewing

References

Quentin Prince, 414-737-9477, Journey House, Michael, 262-595-5582, Shaw's jewelry, Connie Carolson, 414-882-9919, Shanisha Kern, 414-526-0234

Timeline

Assistant Manager

DXL Brookfield,WI
12.2019 - 07.2020

Jeweler /Sales Associate

Shaw's jewelers
11.2018 - 01.2019

Personal caregiver

Independence First
01.2016 - 11.2018

Youth coordinator

Journey House
12.2015 - 10.2016

Sales Associate

Gary's Pet Jungle
09.2014 - 01.2015

High School Diploma -

South Division High School
ZARIA MATEO