ZARIA MOORE
Brockton,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
EXPERIENCE Manager/Bartender
Kin Southern Table & Bar
03.2021 - 12.2022
- Hired and trained staff on bar practices, customer service standards and productivity strategies
- Strategized plans to increase revenue through innovative promotional concepts, specialty drinks and customer-focused events
- Improved customer service rankings by resolving issues quickly and accurately
- Identified team weak points and implemented corrective actions to resolve concerns
Assistant Event Coordinator
Kin Hospitality LLC
01.2022 - 09.2022
- Developed and implemented creative decor, theme and ambiance for events to satisfy client's vision and budget
- Trained and supervised volunteers and support staff required for events
- Designed and implemented efforts to publicize and promote sponsorships
- Organized, coordinated and deployed events while focusing on delivering superior customer service
Marketing Assistant
Kin Hospitality LLC
12.2021 - 04.2022
- Wrote engaging and successful marketing, advertising and website copy
- Contributed to weekly team meetings and brainstorming sessions
- Identified appropriate marketing channels and target customers for campaigns
- Attracted new clients by creating and implementing innovative marketing strategies
Social Media Manager
Najah’s Co
09.2021
- DECMEBER 2021
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic
- Identified target market and key segments through in depth analysis of markets and related trends
- Assess marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvement.
Education
Bachelor of Science - MEDIA & COMMUNICATIONS
Johnson & Wales University
05.2019
Skills
- Staff Training
- Client Relations
- Print and digital media
- Detail-Oriented
- Market Research
- Team Collaboration
- Upselling Products and Services
- POS Systems and Ordering Platforms
- Verbal and Written Communication
- Customer Service
- Special Events Planning
- Front of House Management
- Hospitality and Guest Service
- Mixology Techniques
- Digital Marketing
- Content Creation
- Brand Promotion
Timeline
Assistant Event Coordinator
Kin Hospitality LLC
01.2022 - 09.2022
Marketing Assistant
Kin Hospitality LLC
12.2021 - 04.2022
Social Media Manager
Najah’s Co
09.2021
EXPERIENCE Manager/Bartender
Kin Southern Table & Bar
03.2021 - 12.2022
Bachelor of Science - MEDIA & COMMUNICATIONS
Johnson & Wales University
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