Zariah Hill-Williams
Oakley,CA
Summary
Dynamic and detail-oriented professional with a proven track record in customer service and complex problem-solving. At Dollar General, excelled in creating positive customer experiences and efficiently managing high-stress situations. Skilled in video analysis and emergency dispatch at Acadian Total Security, demonstrating exceptional attention to detail and goal-oriented focus.
Reliable and upbeat Analyst successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Dollar General
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Video Analyst
Acadian Total Security
10.2021 - Current
- Analyzed Surveillance footage from Customer's motion detected cameras
- Dispatched the proper authorities upon seeing a threat
- Provided customer service and answered any questions and solved any conflict they may have had
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Certificate - Fire Technology
Los Medanos College
Pittsburg, CAHigh School Diploma -
Prospects High School
06-2016
Skills
- Reading comprehension skills
- Goal oriented
- Client service
- Complex Problem-solving
- Friendly and outgoing
- Dispute mediation
- Excellent communication skills
- Calm demeanor
Timeline
Video Analyst
Acadian Total Security
10.2021 - Current
Sales Associate
Dollar General
Certificate - Fire Technology
Los Medanos College
High School Diploma -
Prospects High School
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