Marc Carioscia
Evanston
Summary
Logistics Coordinator experienced in team management and operational efficiency within airport environment. Developed leadership skills and expertise in logistics coordination, ensuring smooth ground operations and adherence to safety protocols. Focused on enhancing team performance and contributing to efficient aircraft services through effective communication and coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Ramp Service Agent
Alliance Ground International
Chicago, IL
02.2025 - 05.2026
- Supervised ramp operations, ensuring compliance with safety regulations and efficient service delivery.
- Coordinated aircraft loading and unloading processes to optimize turnaround times.
- Collaborated with flight crews to ensure timely communication regarding baggage handling requirements.
- Trained and mentored new employees on ramp procedures and equipment usage.
- Managed inventory of ground support equipment, conducting regular inspections for maintenance needs.
- Resolved operational issues promptly to minimize disruptions in service flow.
- Mentored junior staff members, enhancing their skills and contributing to overall team success.
Ground Ramp Agent
Alliance Ground International
Chicago, IL
02.2024 - 02.2025
- Operated ground support equipment, including tugs and belt loaders, to support aircraft servicing, baggage handling, and cargo transport.
- Loaded and unloaded baggage and cargo while following company safety procedures and handling protocols.
- Conducted safety checks on equipment, ramp areas, and baggage handling processes to maintain a safe work environment.
- Guided aircraft into and out of parking positions using proper hand signals and communication procedures.
- Monitored flight schedules and communicated updates to appropriate team members.
- Collaborated with ramp team members to maintain efficient operations during peak travel times.
- Handled fragile cargo carefully to prevent damage during transport.
- Maintained clean and organized ramp areas by removing debris and preventing trip hazards.
- Adapted quickly to changing weather conditions while performing duties safely and efficiently.
Education
High School Diploma -
Evanston Township Highschool
Evanston, IL, United States05-2019
Skills
- Ground support equipment operation
- Aircraft marshalling
- Ramp safety procedures
- Baggage handling
- Load planning
- Weather monitoring
- Safety compliance
- Incident reporting
- Airport security regulations
- Team leadership
- Crew coordination
- Problem-solving
Certification
Supervision and Leadership Skills Certification
CPD Accredited | 10–15 Training Hours
Completed professional training in supervision, leadership, employee coaching, mentoring, delegation, team management, and workplace communication. Coursework included employee motivation, performance reviews, performance management, conflict resolution, corrective action, grievance handling, staff development, and managing organizational change.
Developed skills in supporting employee growth, improving team performance, addressing workplace challenges, and maintaining effective professional relationships.
Languages
English
Spoken Advanced
Written Advanced
Read Advanced
Timeline
Lead Ramp Service Agent
Alliance Ground International
02.2025 - 05.2026
Ground Ramp Agent
Alliance Ground International
02.2024 - 02.2025
High School Diploma -
Evanston Township Highschool
Job Related Training
Airport and Aircraft Operations Safety Training
Completed multiple months of airport and aircraft operations training, including 36 specialized courses focused on safety, compliance, emergency response, baggage operations, and hazardous materials.
Training included:
- Local Emergency Plan and Trainer Preparation
- Baggage Handling Procedures
- Dangerous Goods Handling and Acceptance
- IATA, ICAO, FAA, and Airline Dangerous Goods Policies
- Cybersecurity Education and Training
- Human Factors and Compliance Training
- Personal Protective Equipment for Infection Prevention
- Bloodborne Pathogens Safety
- Workplace Safety Commitment and Compliance
Developed knowledge of regulatory requirements, operational safety procedures, emergency preparedness, employee compliance, and safe airport ramp practices.
Additional Information
Crime Scene Investigation and Security Observation Experience
Shadowed a Crime Scene Investigator and gained exposure to investigative procedures, professional observation techniques, and documentation practices.
Developed skills in observing and monitoring security checkpoints to identify potential threats, accurately reporting findings, and applying analytical thinking to safety-related situations.
Firearm Licensing and Safety Training
Obtained an active FOID card and completed a 16-hour Concealed Carry License training course, demonstrating additional training in firearm safety, legal responsibilities, and responsible handling procedures.