I am very interested in helping others, I want to get involved in supporting other's in their mental health journeys and I would love to gain more hands-on experience in a professional setting
Zarina Nicholas
Durham
Summary
Dynamic hospitality professional skilled in guest relations and task prioritization. Known for creating welcoming environments and enhancing service delivery, contributing to improved guest satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Server
Longhorn Steakhouse
Newington, NH
01.2026 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Facilitated efficient table turnover through effective communication with kitchen staff and management.
- Assisted in maintaining cleanliness and organization of dining area, ensuring a pleasant dining experience.
- Collaborated with team members to enhance service delivery during peak hours, improving guest satisfaction.
Barista
Starbucks
Nashua, NH
01.2022 - 10.2025
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Operated espresso machines, blenders, and other equipment to produce drinks efficiently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Psychology
University of New Hampshire
NH05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Guest relations management
- Task prioritization
- Team player
Interests
Timeline
Server
Longhorn Steakhouse
01.2026 - Current
Barista
Starbucks
01.2022 - 10.2025
Psychology
University of New Hampshire