Zavannah Murguia
Odessa,TX
Summary
Detailed oriented secretary with experience at Permiacare MH clinic. Skilled in coordinating schedules and handling customer's inquires. Dynamic professional with experience at Cinergy Entertainment Group, excelling in team member training. Proven ability to enhance customer satisfaction through clear communication and effective problem resolution. Recognized for maintaining high standards at both Cinergy Entertainment and Permiacare.
Overview
4
4
years of professional experience
Work History
Secretary
Permiacare
Odessa, TX
11.2025 - Current
- Managed scheduling and calendar coordination
- Facilitated communication between departments to enhance operational efficiency.
- Organized and maintained filing systems, ensuring document retrieval accuracy.
Server Trainer
Cinergy Entertainment Group
Odessa, TX
01.2023 - 05.2026
- Assisted in onboarding new servers through training sessions and hands-on demonstration
- Supported team in maintaining cleanliness and organization of dining area during shifts.
- Engaged with customers to enhance their dining experience
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Maintained knowledge of menu items and daily specials to assist in server education initiatives.
Education
High School Diploma -
Crane High School
CraneSkills
- Effective time management
- Clear communication
- Safe food handling
- Team member training
- Attention to detail
- Organization skills
- Telephone skills
- Verbal and written communication
- Appointment scheduling
- Data inputting
- Office administration
Timeline
Secretary
Permiacare
11.2025 - Current
Server Trainer
Cinergy Entertainment Group
01.2023 - 05.2026
High School Diploma -
Crane High School