Summary
Overview
Work History
Education
Skills
Timeline
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Reddington Frick

Eddystone

Summary

Dedicated and detail-oriented professional with a strong work ethic and experience in customer service and financial environments. Skilled in handling transactions accurately, maintaining organized records, and providing excellent client support. A quick learner with a keen eye for detail, able to adapt to new systems and ensure a smooth banking experience for customers. A collaborative team player who thrives in fast-paced environments, effectively communicates with colleagues, and contributes to a positive workplace culture.

Overview

4
4
years of professional experience

Work History

Secretary

Just Improvements
01.2025 - Current
  • Scheduled appointments and conducted follow-up calls to clients
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Answered multi-line phone system and enthusiastically greeted callers
  • Entered data into system and updated customer contacts with information to keep records current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Talked with owners of companied looking for construction to aid out company and the wellbeing of the township we work in and the surrounding areas

Driver

Uber Drivers
03.2021 - Current
  • Traveled with upmost safety and with a pleasant and polite demanor to allow for proper care for the riders
  • Kept timely schedules and traveled efficiently for each trip, no mater the traffic or distance
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs

Store Consultant

FedEx Office
12.2023 - 11.2024
  • Provided customer service and was involved in training 7 new team members each month
  • Improved equipment maintenance and safety standards by 10%, which resulted in a 15% reduction in maintenance costs
  • Wrote a monthly sales report, updated it daily, and provided feedback on store performance
  • Uphold the highest standards of cleanliness and staff conduct and reduced complaints by 30%
  • Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
  • Collaborated with teams to define, strategize, and implement marketing and web strategies

Front End Associate

IKEA
05.2023 - 10.2023
  • Educated patients on recent sales along with how to operate the self assisted check out
  • Developed relationships with 30 new staff members, and assisted 50 existing staff members in their career development
  • Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
  • Maintained a database to track service requests, technical problems, and improvements
  • Provided a safe, comfortable, and stimulating environment for children
  • Designed and implemented a lesson plan to teach data visualization

Package Handler

UPS
08.2021 - 11.2021
  • Worked closely with the network team to ensure the infrastructure was configured properly for all services offered
  • Accomplished more than 10% of annual project budgets with short lead times and maintained excellent service levels

Education

General Education -

Ridley High
Folsom, PA
07.2014

Skills

  • Service Excellence
  • Proficient Computer Skills
  • Effective Time Management
  • Effective Communication
  • Exceptional Client Support
  • Documentation review
  • Requisition processing
  • Letter writing
  • Phone reception
  • Office correspondence
  • File systems management
  • Spreadsheet management

Timeline

Secretary

Just Improvements
01.2025 - Current

Store Consultant

FedEx Office
12.2023 - 11.2024

Front End Associate

IKEA
05.2023 - 10.2023

Package Handler

UPS
08.2021 - 11.2021

Driver

Uber Drivers
03.2021 - Current

General Education -

Ridley High

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Reddington Frick