Zavia Merrill

Oversaw catering operations to provide residents with a positive dining experience and uphold cleanliness standards.

Streamlined communication processes with kitchen team to maintain menu accuracy and efficiency.

Organized dishes and making them look splendid.

• Assist customers with product inquiries and provide exceptional service.
• Maintain merchandise presentation standards to enhance store appearance.
• Collaborate with team members to achieve daily sales goals.
• Implement promotional displays to drive customer engagement and sales.
• Train new hires on cash register operations and store policies.
• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Helped customers complete purchases, locate items, and join reward programs.
• Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
• Process customer transactions accurately using point-of-sale systems.
• Increased credit opening to about 7%, each shift

Delivered exceptional customer service while supervising daily operations for 20-30 individuals.

Trained new employees on company policies and procedures. Opened and closed facilities multiple times, ensuring smooth operations.

• Managed financial transactions, including cash and card purchases and returns, while maintaining compliance with company policies.
• Trained team members on cash register operation and cash handling.
• Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.