Zaw Thet Hein
LOS ANGELES
Summary
Proactive and dedicated professional with experience at an Indian Restaurant in Los Angeles, showcasing exceptional customer service and multitasking abilities. Excelled in guest engagement and safe food handling, enhancing dining experiences and maintaining high hygiene standards. Demonstrated leadership by training new hires and improving service efficiency. Skilled in cash handling and POS systems, committed to achieving customer satisfaction and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Indian Restaurant in Los Angeles
03.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Volunteer
Primary School
06.2023 - 01.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted students with guidance and support in school activities.
- Helped organize and manage events, ensuring smooth execution.
- Provided assistance to teachers and staff in administrative tasks.
- Developed communication and leadership skills by mentoring students.
Education
Associate of Science - Computing
Pearson
United Kingdom02-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Safe food handling
- Food running
- Order accuracy
- Basic Computing & IT Knowledge
- Problem-Solving & Adaptability
- Time Management & Teamwork
- Cash Handling & POS Systems
- Mentoring & Guidance Support
Accomplishments
Recognized for excellent customer service and teamwork as a restaurant server.
Assisted in organizing successful school events, improving student engagement.
Developed strong problem-solving skills while guiding students and helping teachers.
Successfully balanced work, volunteering, and education, showcasing strong time management.
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Languages
English
Native or Bilingual
Timeline
Server
Indian Restaurant in Los Angeles
03.2024 - 11.2024
Volunteer
Primary School
06.2023 - 01.2024
Associate of Science - Computing
Pearson
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