Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Bailes

Swansboro,NC

Summary

Dedicated Recreation Assistant determined to serve and assist our Marine Corps families and Marines. Always pursuing new and eventive ways to put a smile on our patrons faces while still serving and working for our facility. Ensuring that I am a good team player and always giving it my all in any given situation.

Overview

8
8
years of professional experience

Work History

NF-2 Recreation Assistant

Mccs Camp Lejeune
Camp Lejeune, NC
06.2023 - Current
  • The most important part of my job is greeting every patron that comes in with a smile and helping them in any way I can using world class customer service.
  • Responsible for taking any contractor payments as well as MCCS event and rental payments.
  • Organizing, creating, and using Excel spreadsheets to ensure all payments are made and are accurate. Also using other forms of Microsoft Office on a regular basis such as Powerpoint and Word.
  • Even being Microsoft Office certified to the highest level in college I still learn new things about Excel daily. Making me a very efficient user of the program.
  • Ensuring I am as knowledgeable as possible with our Rec-Trac system. Using it to take payments, issue refunds, register patrons for classes, set up auto debit for patrons, look up payment and family history, as well as many other things.
  • Responsible for running auto debit every month in an efficient and timely manner with the help of my fellow co-workers.
  • Responsible for completing or assisting with check requests monthly for our contractors.
  • Communicating clearly and effectively with supervisors and co-workers on daily tasks.
  • Helping the Recreation manager and coder plan and execute major and minor events.
  • Working these events effectively, supervising and assisting volunteers ensuring our patrons enjoy their time with us.
  • Ensuring the safety of all patrons by keeping the facility clean, planning fun and safe activities, as well as being CPR and first aid certified.
  • Responsible for keeping patron counts as well as DARs up to date and accurate.
  • Ensuring I have a healthy and friendly relationship with all co-workers, contractors, and patrons. Also ensuring the use of world class customer service as a priority.
  • Drive any vehicle required for an event. This includes the van for transporting volunteers, or the box truck for transporting needed items for an event in a safe and efficient manner.
  • This facility depends on team work and ensuring you are a healthy and well rounded team player is vital. Working together through any problem that arises the MCCS Community Center will continue to thrive and get better because of how well we fit and work together as a team.

Cross Trained Agent

American Airlines
Jacksonville, NC
04.2022 - 06.2023
  • Keeping up with constantly updating safety regulations was always the most essential responsibility here.
  • Received a high level clearance to access all areas of the airport, ramp, and fueling stations.
  • Responsible for marshalling every plane into the ramp.
  • Responsible for chalking all of the wheels, disengaging steering, and hooking up GPU power to every plane.
  • Certified to operate the jet bridge, belt loaders, tug carts, tug trucks, and bucket trucks.
  • Ensured all luggage and passengers made it onto the plane safely.
  • Engage and operate the pushback to the taxiway while communicating with the pilot and first officer.
  • Go into the bucket trucks to de-ice planes daily during the winter, as a driver or as a bucket operator.
  • Responsible for checking in passengers, handling luggage as well as firearms, making announcements over the airport intercom, and boarding passengers.
  • Certified to sell airline tickets.
  • Mastered the very complex systems used to find and share airplane/flight information as well as the systems used for baggage.

Cap II Store Worker

Walmart
Swansboro, NC
01.2021 - 04.2022
  • Responsible for receiving, unloading, and organizing all of the merchandise that came into the location via trucks.
  • Responsible for stocking all of the merchandise in the store.
  • Became electric pallet jack, and forklift certified in order to unload the trucks for this location.
  • Worked close in hand with the supervisors of this team to ensure correct and efficient staffing and hours.
  • Became an expert on the handheld systems we used to order, organize backstock, receive product, and void damaged product when necessary.
  • Certified to operate a large industrial baler.

NF-1 Sales Associate

MCCS Camp Lejeune
Camp Lejeune, NC
03.2018 - 12.2020
  • Helped run a Marine Mart inside of the II MEF building alongside an NF-2 Experience Specialist.
  • Ordered and received every piece of merchandise for this store.
  • Responsible for the registers and the tills inside of them.
  • Always used world class customer service to ensure the satisfaction and happiness of customers.
  • Once I moved to another location I was responsible for training all of the new Sales Associates.
  • Learned a lot about hard work and gained a lot of experience getting to serve and work alongside the Marines as a civilian.

Head Cashier

Piggly Wiggly Supermarket
Swansboro, NC
06.2016 - 03.2018
  • Worked a cash register on a daily basis, responsible for a till up to a few thousand dollars.
  • Responsible for training all new associates.
  • Responsible for overseeing all fellow cashiers as I was the only cashier that held a register key.
  • Received and stocked daily truck loads of merchandise.

Education

High School Diploma -

Swansboro High School
Swansboro, NC
06-2018

Some College (No Degree) - Accounting And Cyber Network Security

Coastal Caroline Community College
Jacksonville, NC

Skills

  • Ability to calmly work in a fast pace environment
  • Microsoft Office certified
  • World class customer service to the highest extent
  • High level organization and productivity skills
  • Very strong and ready to perform whenever needed
  • Able to defuse any situations that may occur
  • Responsible and reliable to get all tasks completed
  • Very technologically sophisticated
  • CPR and first aid certified
  • Great team player or solo worker

Timeline

NF-2 Recreation Assistant

Mccs Camp Lejeune
06.2023 - Current

Cross Trained Agent

American Airlines
04.2022 - 06.2023

Cap II Store Worker

Walmart
01.2021 - 04.2022

NF-1 Sales Associate

MCCS Camp Lejeune
03.2018 - 12.2020

Head Cashier

Piggly Wiggly Supermarket
06.2016 - 03.2018

High School Diploma -

Swansboro High School

Some College (No Degree) - Accounting And Cyber Network Security

Coastal Caroline Community College

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Zachary Bailes