Zaydee Soto Albelo
Citrus Springs,FL
Summary
Contribute to a healthcare administrative team by leveraging bilingual communication skills and strong attention to detail. Proven track record in customer support enhances service quality and satisfaction, while analytical problem-solving abilities ensure efficient resolution of inquiries.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
Dunnellon, Florida
06.2023 - Current
- Assisted customers in selecting products aligned with their preferences and needs, improving satisfaction.
- Resolved customer inquiries and issues promptly, maintaining high service quality.
- Fostered effective communication with customers and colleagues to promote collaboration.
- Utilized digital tools to process customer orders, streamlining order management.
- Maintained high accuracy and punctuality in compliance with quality standards.
Food Service Worker
Citrus County Schools
Inverness, Florida
03.2023 - 07.2024
- Provided outstanding customer support in fast-paced food service environment, contributing to positive dining experiences.
- Maintained cleanliness and organization of kitchen and dining areas, supporting smooth operations and customer satisfaction.
- Maintained compliance with stringent food safety and sanitation standards.
- Executed opening and closing duties, including workstation setup with necessary supplies.
- Operated cash register for processing cash, check, and credit card transactions.
- Excelled in high-pressure situations, consistently meeting operational demands and ensuring timely service.
Education
Associate of Science - Medical Administrative Billing and Coding
Keiser University
Fort Lauderdale, FL01-2026
Skills
- Customer support expertise
- Attention to detail
- Effective communication
- Analytical problem solving
- Reliability and punctuality
- Time management skills
- Flexible and adaptable
- Motivated self-starter
- Decisive decision-making
- Bilingual capabilities
References
Available upon request.
Languages
English
Professional
Spanish
Professional
Timeline
Digital Personal Shopper
Walmart
06.2023 - Current
Food Service Worker
Citrus County Schools
03.2023 - 07.2024
Associate of Science - Medical Administrative Billing and Coding
Keiser University