Zayit Alarcon
Denver,CO
Summary
Qualified professional bringing several years of related experience and passion for customer service. Proficient in reviewing prescriptions, promoting corrective lenses and writing out accurate work orders for optimal results. Builds strong relationships, satisfies needs and handles high-volume workloads in fast-paced office environments. While being able to help patients of Spanish-speaking backgrounds.
Overview
9
9
years of professional experience
Work History
Optician & Receptionist & Assistant Manager
EyeCare Specialties of Colorado Denver Health
Denver, CO
12.2020 - Current
- Assisted patients in selecting appropriate eyewear and lenses.
- Managed inventory of eyewear products and supplies effectively.
- Advised on frame styles and lens options based on patient needs.
- Collaborated with optometrists to optimize patient care and services.
- Greeted patients warmly upon arrival at office or store location.
- Completed relevant insurance and other claim forms.
Optician & Receptionist
America's Best Eyeglasses & Contacts
Aurora, Colorado
04.2018 - 08.2020
- Conducted vision tests to ensure proper lens prescriptions.
- Verified insurance eligibility via phone or online portals.
- Maintained records of insurance policies issued to clients.
- Verified patient information, including insurance coverage and medical history.
Server
Sunrise At Flatirons
Broomfield, CO
02.2017 - 05.2017
- Provided excellent customer service to residents and guests during dining hours.
- Handled resident inquiries and special requests with professionalism and care.
- Followed health safety guidelines when preparing and serving food products.
Education
Legacy High School -
Legacy High School
Broomfield, CO05.2017
Medical Science 1 & EMT Basic -
Bollman Technical Education Center
Thornton, COPhlebotomy -
Emily Griffith Technical College
Denver, COSkills
- CPR
- First Aid
- Bilingual (Spanish)
- Inventory management
- Lens prescriptions
- Patient records maintenance
- Customer relationship management
- Claim processing
- Training new staff
- Effective communication
- Computer skills
- Customer service
- Insurance verification
Volunteering Internships
- Crossroads Senior Living Center, 451 Malley Dr, Northglenn, CO, 80233, (303) 252-1118
- Denver Health Explorer Post 1025, 190 W 6th Ave, Denver, CO, 80204, (720) 338-4269
- Quest Diagnostics, 100 E 120th Ave. Unit F130, Northglenn, CO, 80233, (720) 929-2435
Languages
Spanish
Professional
References
References available upon request.
Timeline
Optician & Receptionist & Assistant Manager
EyeCare Specialties of Colorado Denver Health
12.2020 - Current
Optician & Receptionist
America's Best Eyeglasses & Contacts
04.2018 - 08.2020
Server
Sunrise At Flatirons
02.2017 - 05.2017
Legacy High School -
Legacy High School
Medical Science 1 & EMT Basic -
Bollman Technical Education Center
Phlebotomy -
Emily Griffith Technical College